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Nursing Professional Customer Service

Location:
Toronto, ON, Canada
Posted:
October 26, 2023

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Resume:

ROSE ANYIIWA

**** ******* **** **** #***

Mississauga, ON L5V 1W6

Tel: 289-***-**** Email: ad0m5g@r.postjobfree.com

OBJECTIVE: Diligent nursing professional with demonstrated background of success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Collaborative and dependable with expert healthcare knowledge, clear verbal a al and written communication skills and sound clinical judgment.

Employment History:

Team Member December 2022 – July 2023

Burger King Accra, Ghana

Provided friendly customer service by greeting customers upon entry, taking orders accurately, delivering orders promptly, and thanking customers for their business.

Cash handling Assist customers at front counter with food orders.

Prepared all menu items and served them in a timely matter.

Managed customer complaints and feedback for constant improvements.

Work in the kitchen preparing food and at the front counter.

Ensured that all food was prepared according to company standards and adhered to health regulations.

Staff Nurse September 2020 – July 2023

South Tongu District Health Directorate, St. Catherine Senior High School Clinic, Accra, Ghana

Performed clinical evaluation of patients and participated in clinical decisions.

Followed up and reported on the patient's status and participated in problem-solving patient management.

Monitored and checked pa clients’ vitals & response.

Administered drugs to clients.

Ensured the health, safety, welfare, and independence of client.

Documented and recorded daily reports which may include client incident reports, restraint, monitoring, and medication administration.

Collaborated with elderly patients and provided one-on-one care such as assisting with personal care, meal preparation, and light housekeeping.

Helped clients with leisure activities.

Staff Nurse January 2020 – August 2020

Aporee Home Care Services Accra, Ghana

Supervised refurbishing of meeting rooms to create a more comfortable, friendly space for difficult discussions with patients and/or their families.

Assessing, observing, and speaking to patients.

Recording details and symptoms of patient medical history and current health.

Preparing patients for exams and treatment.

Administering medications and treatments, then monitoring patients for side effects and reactions

Staff Nurse Sep 2018 – Aug 2019

Korle Bu Teaching Hospital and Ursher Polyclinic Accra, Ghana

Assisted patients with limited mobility in all necessary movement.

Created assessments, diagnoses, and plan-of-care for high-volume of patients.

Observed and assess patients.

Effect comprehensive nursing care plans for patients.

Administered treatments and medications.

Monitored and report symptoms and changes in patient status.

Collaborated with medical team on patient status.

Maintained complete and accurate patient records.

Education: BSC Nursing, Central University Ghana July 2023

Nightingale School of Nursing Diploma 2014 - 2017

Skills:

Patient Assessment

Stress Management

Diligence

Compassion

Safe Patient Transfers

Microsoft Office

Wound Care

Decision Making

Strong organizational skills while being able to maintain high standards under pressure.

Ability to adapt to change and remain flexible.

Ability to comply with standard policies and procedures to ensure a safe work environment.

Excellent listening and people skills

REFERENCES

Available upon request.



Contact this candidate