Customer Service Data Entry

Objective:

Highly organized and dedicated professional with a strong background in customer service and office administration. Seeking a customer service or office position where I can utilize my skills and experience to provide exceptional service and support.

Education:

Atlanta Technical School, Atlanta, GA

Diploma in Hotel Management, June 2014

Relevant Skills:

Excellent customer service skills with a strong focus on customer satisfaction

Proficient in office administration tasks, including data entry, filing, and record keeping

Ability to handle multiple tasks and prioritize effectively in a fast-paced environment

Strong attention to detail and accuracy in all aspects of work

Excellent verbal and written communication skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Familiarity with administrative tasks such as scheduling, coordinating meetings, and managing calendars

Strong problem-solving skills and ability to handle difficult situations with tact and diplomacy

Ability to work independently and collaboratively as part of a team

Work Experience:

Smith Financial, Atlanta, GA

Administrative Assistant, August 2019 - Present

Provide administrative support to the office, including managing phone calls, responding to emails, and handling correspondence

Perform data entry and maintain accurate records of client information

Assist with scheduling appointments and coordinating meetings

Prepare and edit documents, presentations, and reports using Microsoft Office Suite

Assist with financial transactions and record keeping

Maintain office supplies and equipment inventory

Ensure the office is organized and running smoothly

Hyatt Place, Atlanta, GA

Receptionist, May 2014 - June 2019

Greeted guests and provided excellent customer service, ensuring a positive experience

Managed phone calls, emails, and messages, directing inquiries to the appropriate departments

Checked guests in and out, ensuring accuracy in billing and reservation details

Assisted with concierge services, including providing information about local attractions and amenities

Handled guest complaints and resolved issues in a professional and timely manner

Maintained a clean and organized front desk area

References:

Available upon request

Contact this candidate