Alma Coll

LVN/HHA

West Covina, CA *****

ad0m2s@r.postjobfree.com

+1-626-***-****

Customer service oriented, patient-centered professional with healthcare industry, management, business ownership, and data entry experience. Possesses a collaborative approach to assess, plan, manage, and advocate for options and services. Communicates effectively to meet individual needs and coordinates available resources to promote quality outcomes.

• Academic Honors: Ultimate Medical Academy, Member of the Alpha Beta Kappa Honor Society (ABK).

• Bilingual: Fluent in English and Spanish.

• Experience includes working with vulnerable populations.

• Shows sound judgment and good decision making when dealing with problems.

• Dependable with good follow-up skills.

• Communication Platforms: MS Teams, Zoom, Skype, Google Duo.

• Microsoft Office Applications: MS Excel, MS Word, MS PowerPoint, MS Outlook.

• Typing Speed: 56 WPM with Data Entry skills.

Authorized to work in the US for any employer

Work Experience

Private Nurse/Covid-19 nurse/Testing Specialist/LVN sub contracted - West Covina, CA

January 2020 to Present

Covid-19 private nurse, PCR rapid testing rapid results and providing education regarding virus and healthcare to those in need.

COVID-19 Screener/LVN

ShareSTAFF HealthCARE - Covina, CA

September 2019 to Present

Rapid testing PCR

Check swab

Educating patient on Covid-19

Home Health Aide /LVN Business Owner

SoulMate - West Covina, CA

January 2012 to Present

· Provide companionship to elderly patients, cook meals, clean homes, wash laundry, transport to appointments.

· Assist patients with paying bills, pass medication, document activities and condition, and help with basic hygiene.

· Answer inbound phone calls, place outbound calls, document vital signs, and assist with independent living.

Legionary

Legion of Mary - West Covina, CA

January 2012 to Present

· Befriend and mentor youth, provide counseling, and remain available for them to talk to.

· Assist with events and community gatherings and provide companionship to individuals. Data Entry Clerk / Client Services / Microbiology Specialist Foundation Laboratory - Pomona, CA

June 2009 to July 2013

· Prepared specimens for microbiologists, tested blood, collected specimens, and handled confidential information.

· Fielded inbound and outbound calls, explained results, scheduled appointments, and updated account data.

· Entered data into computer, operated office machines, corrected errors, and performed other administrative tasks.

LVN Charge Nurse

Faramarz Alav, MD Family Practice - Fontana, CA

January 2007 to June 2009

· Checked emails and voicemails, maintained patient records, and built patient and client relationships.

· Forwarded patient requests, fulfilled needs, and administered vaccinations.

· Assisted physician with medical billing, took vital signs and EKG tests, and started IVs. Medical Office Manager/LVN

Santa Inez Medical Clinic - Duarte, CA

July 1998 to December 2008

· Trained new staff, assisted physician with procedures, verified insurance, and entered ICD-9 codes for billing.

· Filled medication in in-house pharmacy, supervised 8 employees, wrote schedules, and interviewed and hired staff.

· Inventoried and ordered supplies, reinforced policies, answered inbound calls, and opened and closed clinic.

· Utilized Peachtree medical billing software and discussed job performance problems with employees. Education

Associate of Science degree in Health and Human Services Ultimate Medical Academy

2021

College Degree in Medical Assistant

Bryman College - Rosemead, CA

August 1997 to March 1998

High school diploma or GED

Bachelor's degree in Nursing

Skills

• Advocacy

• Counseling

• Case Management

• Social Services

• Healthcare Delivery

• Vulnerable Populations

• Wellness Crisis Intervention

• Crisis Response

• Intervention Strategies

• Behavioral Health Intervention

• Evaluation Methods Self-Care

• Community Resources

• Public and Community Health Systems

• Program Planning

• Interview Techniques Delivery of Services

• Program Management

• Social Programs

• Family Dynamics

• Diversity

• Cultural Diversity Human Behavior

• Social Welfare

• Values and Ethics

• Medical Terminology

• HIPAA Compliance Interpersonal Professional Communications

• Allied Healthcare

• Health and Human Services Anatomy & Physiology

• Pathophysiology

• Medical Office Experience

• ICD-9

• Healthcare Management

• Microbiology

• Medical Office Management

• CPT Coding

• Medical Coding

• Laboratory Experience (10+ years)

• ICD-10

• EMR Systems

• Insurance Verification

• Medical Records

• Medical Billing

• Triage

• Vital Signs

• Medical Scheduling

• Phone Etiquette

• Transcription

• Recruiting

• Spanish

• Administrative experience

• English

• Customer service

• Microsoft Excel

• Medical collection

• HIPAA

• Time management

• Microsoft Office

• Databases

• LIHTC

• Front desk

• Phlebotomy

• Caregiving

• Clerical experience

• Leadership

• Addiction counseling

• Mental health counseling

• Documentation review

• Computer literacy

• Nursing

• Experience Administering InjectionsçW'6 æp W W& Væ6RF֖æ 7FW& ær æ V7F öç0Nursing

• Experience Administering Injections

• Supervising Experience

• Covid testing (1 year)

• PCR

• Clinical laboratory experience

• Teaching

• Project management

• Clinical research

• Clinical trials

• Patient observation

• Data collection

• Google Suite

• Communication skills

• EMT experience

• Organizational skills

• Public health

• Home health

• Care plans

• Nutrition

• First aid

• Sanitation

• EKG

• Acute care

• Google Docs

• Mobile testing

• Tube feeding

• Hoyer lift

• Patient care

• Conflict management

• Property management

• Hospitality

• Patient monitoring

• Power BI

• Human resources

• Power BI

• Human resources

• Microsoft Powerpoint

• Microsoft Word

• Windows

• Body mechanics

• Anatomy knowledge

• Venipuncture

• Medication Administration

• Epic

• Resident's rights

• Physical examinations

• NCQA standards

• Infusion

• Analysis skills

• Bilingual

Languages

• Spanish - Fluent

Certifications and Licenses

CPR Certification

Certified Medical Assistant

CNA

PMP

Non-CDL Class C

IV Certification

CCMA Certification

BLS Certification

EKG Certification

EMT-B

Certified Phlebotomy Technician

AHA Certification

LPN

EMT License

LVN

State Tested Nursing Assistant

Compact State Nurse License

RHIA

Medical Coding Certification

Certified Professional Coder

RHIT

Driver's License

NALS Certification

PALS Certification

Assessments

Medical receptionist skills — Completed

August 2021

Managing physician schedules and maintaining accurate patient records Full results: Completed

Basic attention to detail — Completed

August 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work motivation — Proficient

August 2021

Level of motivation and discipline applied toward work Full results: Proficient

Patient-focused care — Familiar

September 2021

Responding to patient concerns with sensitivity

Full results: Familiar

Administrative assistant/receptionist — Completed

August 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Customer focus & orientation — Completed

September 2021

Responding to customer situations with sensitivity Full results: Completed

Project timeline management — Completed

August 2021

Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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