Customer Relationship Sales Manager
Resume:
QAISER SHAH KHAN
S/O MOATTAR SHAH KHAN
NATIONALITY: Pakistani
Valid USA Driving License
US CITIZEN
GAINESVILLE VA 20155
Cellular Phone : 571-***-****
E-Mail: **********@*****.***
Career Objectives
As a worker aspiring to become an integral part of your esteemed organization there by getting an opportunity to contribute to the overall productivity and efficiency of my company by the optimum use of my knowledge and expertise, to provide my employer an edge over competitors.
Profile Summary
A professional over 13 years expertise in different department of General Insurance, Underwriting and Claims, milestones in my diverse career were achieved by substantial contribution to multinational organizations operating in Pakistan. Primary career focus is to grow in the Customer Relationship Management & Managing a debated team within the Arena and to be BEST in a most professional manner.
EXPERIENCE
7-Eleven:
From November 2015 till to date, working experience as a “ASSISTANT MANAGER” in 7 Eleven Store 10470 Sudley Manor Dr. Manassas, Virginia.
Candid Consultancy Pvt. Ltd:
From December 2005 to August 2015, Working experience as a “Insurance Surveyor” for major insurance companies in Pakistan e.g Adamjee insurance, Efu Insurance, IGI Insurance, New Hampshire Insurance, Atlas Insurance, Universal Insurance, New Jubilee Insurance etc. My duties are to evaluate the accuracy of motor accident claims.
Naz Int’l Motors (UAE Dubai):
From August 2004 to December 2005, One and half a year as a “Sales Manager” working experience in a car showroom. My duties were to sale the vehicles and prepare the export documents. I was giving training to the employees and manage their problems.
New Hampshire Insurance Co. (American International Group):
From April 1995 to July 2004, 05 years working experience in “Underwriting Department” to inspect the new vehicles for insurance, also issue the insurance certificates & Policies for Bank Alfalah Ltd, Citibank N.A., Pilcorp Leasing, Saudi Pak Leasing, Askari Leasing, Orix Leasing etc. Handle the corporate clients and their problems.
04 years working experience in “Motor Claims Department” as a “Claim Officer” I processing and assessing claims in an efficient manner . Ensuring claims are handled in a professional manner. I can provide underwriting support to the CCI process when required. I can ensuring quality customer service is delivered to internal and external customers. I performed the duties here to appoint the surveyors for Motor Claims, check the surveyor reports. Handle the “Personal Accident Claims” and appoint the surveyors on such claims, also investigate the claims by self. Handle the “Travel Insurance Claims”, investigate the minor claims by self.
BASIC EDUCATION
Qualification
Institute/Board
Year
Grade
G.P.A
Season
MCS
NK-Fact
2003
A
3.55
Fall
BBA
Rivers Dale
1999
B
3.23
Winter
Intermediate
BISE, Lahore
1993
C
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Winter
Matric
BISE, Lahore
1989
C
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Spring
COMPUTER SKILLS
Extra Computer Skills & Strengths:
Diploma in Computer Sciences from Boston College of Computer Sciences.
Certificate Course in Flash Commerce from Edge Systems International.
Certificate Course in Linux from Infologix Institute of Information
Technologies.
CAPABILITIES
Professional Skills & Strengths:
Can speak Urdu and understand English.
Typing Speed 40 wpm.
Well versed in the active usage of computer using program as:
Microsoft word, Microsoft Excel, Microsoft PowerPoint, Internet Usage.
Strong customer relationship builder based on service, support and follow through.
Well organized and Motivated go – getter with the ability to work and deliver under
pressure, both as a part of a team and independently.
Proven to is a target achiever in all given assignment: as a Team Leader
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