Support Specialist Information Systems

Eric Wivczar

Systems Support Specialist - *+ Years Exp.

PC and Systems Specialist with 5+ years experience providing I.T. support for small businesses such as a SAAS provider and an I.T. school. Specializing in local and cloud resource management, OS and application management and server management. Excellent troubleshooting and problem-solving skills. Work History

April 2022 – June 2023

Systems Support Specialist

Applied Sciences and Information Systems Inc.

Azure resource creation and management.

Azure ADDS administration.

Server creation and management.

Monitoring software installation and configuration.

Hardware troubleshooting, upgrades and replacement.

Helpdesk

Cooperating with 3rd party providers.

Assessing and presenting needs\status evaluations.

Custom application troubleshooting and configuration. 2018 – 2022

Systems Support Specialist \ Adjunct Professor

Hyperlearning Technologies

Hardware troubleshooting and replacement.

ADDS administration.

OS installation and administration.

Virtualizing domain lab environments.

CompTIA ITF+ and A+ Instruction.

Network administration.

- 2017

Owner\Operator

E.G.W Custom Carpentry

References available upon request.

Personal Info

Email

********@*****.***

Phone

757-***-****

Address

4675 Shallowford Circle

Virginia Beach, VA 23462

Education

2017-2021

Hyperlearing Technologies

PC Specialist Program

Net+

Sec+

Special Skills

Azure Cloud

Windows Server

Ubiqiti Cloud Console

Microsoft 365

Windows OS

Manage Engine

Issuetrak

Certifications

ITF+

A+

MTA Win OS

Sec+ (pending)

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