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Customer Service Maintenance Technician

Location:
Jacksonville, FL
Posted:
October 25, 2023

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Resume:

Jeremy Branker

Jacksonville, FL *****

ad0lyw@r.postjobfree.com

+1-904-***-****

Authorized to work in the US for any employer

Work Experience

Universal Service technician EPA 608 certified

Global connection management services LLC. - Jacksonville, FL September 2022 to Present

Facility mechanical maintenance technician,AIR CONDITIONER SERVICE TECH. AND GENERAL MAINTENANCE REPAIRS CONSISTING OF PLUMBING REPAIR, CARPENTRY WORK, LANDSCAPING, facility maintenance, APPLIANCE REPAIRS pneumatic and hydraulic systems repair Order replacement parts and insure installation is done properly. Small and medium size motors repairs. Maintenance Technician 2

Con Am Management - Jacksonville, FL

September 2020 to September 2022

• Responsible for conducting general maintenance and repairs on facility equipment and property structures. They ensure that heating and plumbing systems perform at optimum functionality, the installations and servicing of HVAC and the upkeep of the landscape.pneumatic and hydraulic systems repair Order replacement parts and insure installation is done properly. Small and medium size motors repairs

Logistics Supervisor

HABOR FREIGHT TOOLS - Jacksonville, FL

February 2020 to December 2020

Insuring shipping and receiving procedures are followed and done accurately and precisely to follow the sop guidelines set by harbor freight tools.

Sales Supervisor

Harbor Freight Tools USA, Inc. - Jacksonville, FL

February 2020 to December 2020

Ensure all sales goals and procedures are met while ensuring excellent customer service is provided by all associates working in front end and back end of store. Electrical wiring technician

Areotek inc

June 2019 to February 2020

Wire control panels for ship vessels and warehouses. Fabrication, welding, and reading and understand schematics at a high advance level. Installation of unit at clients facilities while provide excellent customer service by answering and help the customer understand functions of device. Facilities Maintenance Technician/ EPA 608 certified Air to Air inc - Jacksonville, FL

June 2018 to June 2019

Warehouse Maintenance Ensuring that warehouse is fully stocked and organized, Maintain cleanliness of warehouse, Report out of stock inventory to ensure all merchandise and materials are ordered on a regular, Receive shipment, Load and unload heavy equipment using industrial forklift, perform maintenance checks on work truck and box truck, Provide maintenance support for residential and commercial customers as neede such as repair, replacement, of installed material reading schematics. Facilities mechanical technician

JDR Maintenance, Inc - Orlando, FL

September 2015 to July 2018

Facility mechanical maintenance technician,AIR CONDITIONER SERVICE TECH. AND GENERAL MAINTENANCE REPAIRS CONSISTING OF MINOR PLUMBING REPAIR, CARPENTRY WORK, LANDSCAPING, facility maintenance, APPLIANCE REPAIRS

Customer service representative

Primerica Inc

February 2017 to June 2018

Take inbound calls for customer service solutions for client that were looking to enroll in a variety of long term retirement benefit. Providing the best possible solution to enroll them in that would best suit their needs while providing excellent customer service so that the customer has the best experience with me and the company.

Assistant Store Manager/ Device repair technician

Batteries Plus Bulbs - Orlando, FL

April 2017 to May 2018

Assistant Store Manager/ Device repair technician

Batteries Plus Bulbs - Orlando, FL

April 2017 to May 2018

Insure that store operations are ran correctly, and employees are trained to provide excellent customer experience. Handle fortune 500 business account for corporate location. While delegating task and providing excellent customer service.

Processing Technician

BPL Plasma, Inc - Orlando, FL

February 2016 to December 2016

Responsibilities

Maintain cleanliness of plasma freezer, refrigerator, and laboratory centrifuge Process plasma samples

draw samples and send serum to research facilities. disconnection of patients from plasma machines

Accomplishments

Training-osha training, pos system training

Education

High school or equivalent in General Studies

Andrew Jackson High School - Jacksonville, FL

August 2006 to June 2010

Skills

• Customer Service (6years), Management (5 years), Call center(2 year) Marketing (3 year) device repair (2 Year), universal service tech (3 year) Pallet Jack (3 years), Forklift Operator (1 year), Tab Wielding (2 year),

• Microsoft Office

• Schematics

• Electronic Technician

• Wiring

• Electrical Maintenance

• Osha

• CNC (Less than 1 year)

• Service Technician Experience

• Box Truck

• Blueprint Reading

• Time Management

• Maintenance

• Logistics

• Low Voltage

• Welding

• Landscape Maintenance

• Delivery Driver Experience

• Mechanical Knowledge

• Stick welding

• Negotiation

• Analysis skills

• Painting

• Automotive Diagnostics

• Mechanic Experience

• Refrigeration

• Load & Unload

• Plumbing

• Carpentry

• Automotive repair

• Automotive service

• Oil change

• Brake repair

• Equipment repair

• Lawn care

• Facilities maintenance

• Order picking

• Freight

• Handyman experience

• Mowing

• Field service

• Plasma cutting

• Fabrication

Certifications and Licenses

Forklift Certified

forklift certification

Transportation Worker Identification Credential (TWIC) May 2021 to May 2026

EPA Type II

EPA Universal Certification

OSHA

September 2019 to Present

Certified through OSHA

Assessments

Warehouse associate — Proficient

July 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Basic maintenance and repair — Proficient

November 2021

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Verbal communication — Proficient

November 2019

Speaking clearly, correctly, and concisely

Full results: Proficient

Attention to detail: Inventory — Highly Proficient June 2019

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Highly Proficient

Social media — Highly Proficient

January 2020

Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient

Work style: Reliability — Highly Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Customer service — Highly Proficient

February 2020

Identifying and resolving common customer issues

Full results: Highly Proficient

Management fit — Proficient

August 2020

Measures the traits that are important for success in management positions. Full results: Proficient

Work style: Reliability — Highly Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Basic maintenance and repair — Proficient

May 2022

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Sales skills — Proficient

June 2022

Influencing and negotiating with customers

Full results: Proficient

Customer focus & orientation — Highly Proficient

June 2022

Responding to customer situations with sensitivity Full results: Highly Proficient

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Analyzing data — Familiar

January 2020

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Familiar

Cleaner fit — Familiar

November 2021

Measures the traits that are important for successful cleaners Full results: Familiar

Work motivation — Proficient

April 2020

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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