Gena Rios

346-***-**** ad0lwv@r.postjobfree.com

PROFESSIONAL SUMMARY

Retail sales associate with experience working directly with customers to ensure their satisfaction. I'm Looking for an opportunity to work for an established organization where I can grow and expand my knowledge. I have over 10 years of combined experience in customer service and management.

EMPLOYMENT HISTORY

Supervisor/ Department Manager, Walmart. Houston, Texas

Jan. 2016 – Nov. 2019

Experience with money counting machines, audit machines, maintaining correct inventory in back warehouse, stocking, supervising and coordinating plan of action to successfully complete tasks in a timely manner. Management skills include front end supervisor, cap 2 supervisor, department manager.

General laborer, HEB. Humble, Texas

Jun. 2013 – Oct. 2016

Retail grocery sales in Deli department, Frozen food department, Dairy department, Grocery department, & Meat department fulfilling customer orders, handling food items for catering and stocking counters, shelves, maintaining clean environment, customer service.

EDUCATION

Academy of Health Care Professions, Houston, Texas

Ultra Sound, General, May. 2015

SKILLS

Operating systems (Windows) - Beginner

Cashier- includes money handling, opening/ closing, end day money machine drops, cash register audits

Front End Supervisor- scheduling, opening/ closing, assisting in accounting, auditing registers, supervising team members to meet customer demand and appropriating the needs of the front end to help customers check out in a timely manner, negotiating complaints from customers to satisfy their needs. Administering disciplinary/termination action when needed to team members who failed to meet requirements of the job duties expected of company policy. Repairing or applying funds to self checkout machines when needed.

Department/ Stocking manager

Replenishing shelves and emptying truck order to appropriate departments in a timely manner. Scanning UPC labels for inventory, assisted in inventory per store requirements, supervised and scheduled team members to department as needed.

Management - Experienced

Data Entry - Experienced

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