A composed and goal driven individual with two decades of
experience in Telecommunication both in the Philippines and in Saudi Arabia. Seeking to utilize experience to further enhance and be an asset towards any given field.
Telephone Technician and Coordinator
1998 - 2020
Philippine Long Distance Telephone
Company (PLDT)
1987 - 1998
Telephone Technician and Coordinator
Job Grade 5 - Telephone Installer/
Repairman II
Provides customer satisfaction on repair and
installation process
Coordinator in DSL normal cabinet transfer / cut over Support and assisting user with network problems
MSAN coordinator verifies if the SMD (MDF) blocked on proper management terminal blocks from line
equipment blocks up to primary side. Checking all line card/ampinol with coordination to Huawei engr-tech Preparation from MDF-Main distribution frame central office to cut over jumpering from LI side to primary side
Conducting an acceptance job in ISP / OSP in
MSAN to implement all the standard procedures.
Analysis and interprets telephone instruments
circuit diagram.
Repairs and maintains a variety of telephone
system, work includes diagnosis of equipment
malfunction and conducting full repair on telephone installations, switchboards switch panels, lines and power sources.
Maintained equipment and analysis malfunction
using testing devices such as oscilloscope,
generators, meter and bridges to locate and
diagnose nature of defects,
Work Experience
About Me
Electrical Technology
Technological University of the
Philippines
1980 - 1983
Education
SANTIAGO
AL
Contact
City of Las Piñas, Las Pinas
City, Philippines
ad0lvq@r.postjobfree.com
m
Skills
Teamwork
Problem Solving Skills
Multi-service access node
Coordinator Acceptance
(MSAN)
Telecommunications
English
Arabic
AL C. SANTIAGO
Work Experience
Training and Seminars
Languages
Merit and Achievements
Top Performer 2nd Quarter of 1996, Given By:
Phil. Long Distance Telephone Co. on August 2,
1996
Top Performer 2nd Quarter of 1994, Given by:
Phil. Long Distance Telephone Co. on July 29,
1994
Group Performance Award 1993, Given by: Phil.
Long Distance Telephone Co. on April 15, 1994
Group Performance Award 1992, Given by: Phil.
Long Distance Telephone Co. on April 23, 1994
Group Performance Award 1991, Given by: Phil.
Long Distance Telephone Co. on April 7, 1992
Meritorious Performance Award, Given by: Phil.
Long Distance Telephone Co. on August 31,
1990
Top Performer for the Year 1988, Given by: Phil.
Long Distance Telephone Co. Job Grade - 2
SIM on December 19, 1989
Top Performer 1st Quarter of 1988, Given by:
Phil. Long Distance Telephone Co. on
September 9, 1988
Top Performer 4th Quarter of 1987, Given by:
Phil. Long Distance Telephone Co. on
September 9, 1988
Taking Charge of Change Managing Change. Class '980004 - Batch 4, May 6, 1998. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
Total Customer Satisfaction Management. Class #2, May 4, 1995. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
Outside Plant Cross - Training. Class #53, March 3, 1995. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
JIC 104; Product Knowledge. Class #56, July 30, 1993. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
Advance Station Repair II. Class #32, October 16, 1992. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
Quality Customer Relations Workshop. Class #2, May 7, 1992. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
1990 Teleskills Competition. Commendation, December 21, 1990. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
Advance Station Repair I. Class #13, June 29m 1990. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
Customer Service Improvement Circle Basic Training. Class
#2, October 1, 1989. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
Station Installation Development. February 17, 1989 (JG - 3). Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
Isang Kompanya Workshop. June 5, 1988. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines Basic Station Installation. Class #89, March 17, 1987. Conducted by: Philippine Long Distance Tel. Co. Makati, Philippines
I hereby acknowledge that the information
stated above is true and correct.