Inbound Outbound Customer Service

**/**** - ******* **** ********* Tech

Advanced Diagnostic Monitoring, Lafayette, LA

The nature of the duties is to oversee and train telemetry techs, monitor cardiac rhythms for abnormalities, including critical or severe alerts, formalize end of summary reports, and communicate/forward findings to the appropriate provider.

Other duties and responsibilities include assisting the rhythm management department team with capturing remote pacemaker/ICD (defibrillator)/ILR/ICM checks

Scheduling

Troubleshooting monitors with patients

Chart Checks

Making and receiving inbound/outbound calls

06/2022 - 02/2023 Monitor Technician

Aya Healthcare-Piedmont Atlanta Hospital, Atlanta, GA Responsible for watching EKG monitors on medical / surgical floors interpreting rhythm strips in a careful and accurate manner Observes cardiac monitors for rhythm changes

Maintains logbook by posting EKG strips every 4 hours Answering and transferring calls

Sending and receiving fax

Chart checks

Communicating with the nurse on cardiac

12/2021 - 05/2022 Monitor Technician

Aya Healthcare- Integris Baptist Medical Center, Oklahoma City, OK Responsible for watching EKG monitors on medical / surgical floors interpreting rhythm strips in a careful and accurate manner Observes cardiac monitors for rhythm changes

Ealenore Domonter

1010 Delcambre Rd, Breaux Bridge, LA 70517

Phone: 337-***-****

Email: ************@*****.***

Objective

I'm a NCCT Certified EKG/Telemetry Tech seeking full-time, local or travel contracts with reasonable pay and benefits.

Ability Summary

Nationally Certified EKG/Telemetry Tech

Medical Assistant, Acute Patient Care, CPR and First Aide Certified, Vitals Signs, Phelbotomy, Medical Term, Pharmacology, Medical Transcriptionist, Clerical Office WIC Processing

Application Processing

Mental Health, Clerical Duties, Certified Preceptor, One on One Care, Group Therapy, Moab & CPI Certified

Medical Billing & Coding, Medical Office, Scheduling Accountant, Customer Service, Retail Sales, Cashier, Accurate and prompt handling of large volumes of cash

Employment History

Maintains logbook by posting EKG strips every 4 hours Answering and transferring calls

Sending and receiving fax

Chart checks

Communicating with the nurse on cardiac

07/2019 - 02/2021 Telemetry Tech- Virtual Care Center Cardiovascular Institute The South Inc, Lafayette, LA The nature of the duties is to monitor cardiac rhythms for abnormalities, including critical or severe alerts, formalize end of summary reports, and communicate/forward findings to the appropriate provider. Other duties and responsibilities include assisting the rhythm management department team with capturing remote pacemaker/ICD (defibrillator)/ILR/ICM checks

Processing holter monitor results. This will include communication of device information to and from all CIS clinics and providers. Troubleshooting monitors with patients

Insurance Verification

Chart Checks

Making and receiving inbound/outbound calls

07/2017 - 07/2019 EKG Tech (Electrocardiographic Technician) Lafayette General Health System Inc, Lafayette, LA Responsible for watching EKG monitors on medical / surgical floors Performs 12 Lead EKGs and rhythm strips in a careful and accurate manner Observes and interprets cardiac monitors

Applies holter monitors

Maintains telemetry monitors, holter monitors, and EKG machine's in good working condition

Maintains logbook by posting EKG strips every 4 hours Scheduling inpatient and discharge appointments

Answering and transferring calls

Sending and receiving fax

Chart checks

Answering call bells

Applying telemetry monitors

Communicating with the nurse on cardiac

12/2016 - 08/2017 EKG/ECG Technician (Electrocardiogram Technician) Our Lady Of Lourdes Regional Med Ctr Inc, Lafayette, LA Monitoring Cardiac Patients

Notify Nurse of changes of the Patients Rhythms and Heart Rates Complete all EKG and Holter Monitor Task

Computer Charting in CERNER, Placing Orders, Linking Orders, and Checking Charges

09/2015 - 10/2016 Electronics Sales Associate

Wal-Mart, Breaux Bridge, LA

Greet Customers and Facilitated Prompt and Courteous Customer Service Price Changes

Cashier

Efficient Handling of Cash and Debit/Credit Cards

Organized and Stock Merchandise

Ordering & Receiving

Change MODS

Shelf Availabilities

Change On Hands

Inventory Management

11/2013 - 08/2014 Mental Health Technician (MHT)

Genesis Behavioral Hospital, Breaux Bridge, LA

Facilitate Prompt and Courteous Customer Service

Acute Patient Care

Facilitated Group Therapy

One on One Care

Q15 Evals

Vitals Signs

Clerical Duties

11/2011 - 01/2014 Mental Health Technician II (MHT 2) Baton Rouge General Hospital, Baton Rouge, LA

Facilitate Prompt Courteous Customer Service

Acute Patient Care

Certified Preceptor/Trainer

Q15 Evals Accu Checks

Vital Signs

One on One Care

Facilitate Group Therapy

Clerical Duties

01/2009 - 10/2009 Head Cashier

Home Depot, Broussard, LA

Supervised Cashiers

Facilitated Prompt and Courteous Customer Service

Managed Large Volume of Cash

Balanced Daily Reports and receipts

04/2011 Medical Assistant

1 Year of College or a Technical or Vocational School Camelot College, LA

01/0001 General High School Curriculum

High School Equivalency Diploma

SLCC, Abbeville, LA

11/2021 BLS

American Heart Association

04/2021 NCET

National Center for Competency Testing

References Available on Request

Education and Training

Occupational Licenses and Certificates

Detailed References

Contact this candidate