Business Objects Systems Analyst

EDWARD J. GRAY

*** ******* ***** 412-***-****

North Huntingdon, PA 15642 **********@*******.***

College: Robert Morris B.S.B.A

Proficient in Computer Software

oSoftware: Microsoft SQL Server, McKesson SQL, Focus, Atlas

oSQL Server, SAP Business Objects, Discern Visual Developer

oInbox, Patient Education, Security, Daily Support

oTeletracking, Respondernet, Onestaff, Powerchart, SurgiNet, FirstNet

Instructor - Community College of Allegheny County – January 2001- March 2004

EMPLOYMENT HISTORY / WORK EXPERIENCE

January 2013 – October 2023 UPMC Children’s Hospital of Pittsburgh

Senior Systems Analyst

Created designed, developed, and maintained management, clinical and analytical reports using SAP Business Objects, Discern Visual Developer, Web Intelligence and Universe Designer.

Analyzed reporting needs and discuss with stakeholders

Created complex Webi reports for the calculation of fiscal year, year to date, and month to date.

Involved in day-to-day Business Objects Server maintenance.

Provided support to resolve client technical issues.

Conducted end user training sessions and prepared training material.

Trained users in basic & advanced reporting functionalities, creating Ad-hoc reports for analysis.

Maintained security for users on the system

January 2010 – December 2012 UPMC – Corporate Services

Intermediate Systems Analyst

Evaluates and documents operational performance, diagnoses issues/incidents, completes service requests/problem resolution for complex business systems or processes.

Created reports with reporting tools, such as SQL, and McKesson Star, used query tools such as Crystal Report Writer, and advanced macros in Excel. Drafting detailed technical specifications from which programs will be written.

Participates in joint application development sessions.

Work with the project manager to define tasks and create teamwork plans with moderate supervision.

Controls project costs, communicating any project-related expenses and recommends ways to control costs.

January 2006 – December 2009 Excela Health – Westmoreland

Systems Analyst

Perform functional analysis of customer request and deliver new system functionality, ad hoc reports, databases using McKesson Star SQL

Create customized reports for Horizon Business Insight, a web-based business intelligence solution that distributes scorecards and OLAP capabilities to healthcare managers.

Programmer in McKesson Star, a front end used in Mumps.

Designed and maintain Premier software to do benchmarking calculations

EDUCATION

Robert Morris College, Pittsburgh, PA

Major: Bachelor of Science in Business Administration in

Management Information Systems

MILITARY SERVICE

United States Naval Reserve - Communications

Pittsburgh, PA

March 1989 to January 1994

USS Merrill DD976

San Diego, CA

March 1986 to March 1989

Honorable Discharge, March 1989

Held Top Secret Security Clearance

REFERENCES AVAILABLE UPON REQUEST

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