Sterile Processing Customer Service

Aka Experience

Kakou Communication Technician/ Comcast Cable

**/**/****- **/**/2021

Installed cable in customers' homes and businesses

according to the company standards and specifications.

Tested, repaired, and replaced defective pieces of equipment

with the use of troubleshooting skills.

Installed Broadband, Wireless, Voice over IP, and Home Security

Services. Educated customers on how to become proficient in the use

of their pieces of equipment.

Electronic Technician/ Acterna

04/03/2000- 05/03/2002

Assembled, tested, and repaired various components and devices

used in the Communication and Telecommunication field.

Skills

Trained newly hired technicians- Proficient in time management-

Great customer service- Critical thinking- Good driving record-

Responsible use of company vehicle- CPR certified- Fluent in French.

Education

Complete Sterile Processing and Medical Terminology Training.

04/24/2023- 07/03/2023 CCBC Essex, MD

Currently registered at CCBC Catonsville.

Fiber Optics And Network Cabling Certificate

06/2002- 09/2002 CCBC Essex, MD

Associate Degree in Electronics Engineering

ITT Technical Institute, Monroeville, PA GPA : 3.79

03/1998- 3/2000

Awards

Xfinity Home Security Technician of the Month in March 2016,

May 2017- Many Voice of the Customer Awards.

Activities

Volunteered for Give back to the community at Owings Mills

High School; Spring / Fall 2022; Spring / Fall 2023

Contact

Email: *******@*****.***

Phone: 443-***-****

References are available upon request.

Contact this candidate