Mark Cypher

ad0lr4@r.postjobfree.com 631-***-**** Wasilla, AK

SUMMARY

Seasoned Outside Plant Engineer with 30 years of experience in telecommunications industry. Demonstrated expertise in designing outside plant work orders, managing OSP projects, and overseeing modernization of Outside Plant Feeder Networks. Eager to leverage extensive background in fiber and copper networks, project management, and quality control in an Outside Plant Engineer role.

WORK EXPERIENCE

TempTel/JSI Anchorage, AK (Contractor for

Alaska Communications)

Outside Plant Engineer II Apr 2023 - Sep 2023

• Developed and executed design plans for outside plant work orders, ensuring smooth operational activities.

• Successfully managed and obtained necessary permits for Business As Usual (BAU) projects, enhancing project efficiency.

Pearce-Services Paso Robles, CA (Contractor for

Ziply Fiber)

Program Manager for Ziply Fiber Aug 2022 - Apr 2023

• Reviewed and improved design prints submitted by external engineering vendors, ensuring accuracy and adherence to industry standards.

• Addressed and resolved various issues including permitting, customer concerns, and addressing discrepancies, enhancing overall project efficiency and client satisfaction. GCI Anchorage, Alaska

Outside Plant Engineer III Feb 2019 - Aug 2022

• Managed the design process for various high-profile relocation projects, ensuring compliance with local regulations and ordinances, particularly the Municipality of Anchorage Title 21 Ordinance.

• Determined project scope, allocated budget, and established schedules for Outside Plant (OSP) projects, ensuring efficient use of resources and on-time delivery.

• Facilitated the acquisition of necessary state and local permits, ensuring the seamless execution of OSP projects. Mid-State Consultants/GCI Anchorage, Alaska

Outside Plant Engineer Nov 2018 - Feb 2019

• Successfully engineered enhancements for an extensive cellular network, resulting in an overall upgrade of system performance.

• Collaborated efficiently with partner company, Altiostar, to ensure the successful implementation of outside plant facilities.

TempTel/Matanuska Telephone Association Palmer, Alaska Outside Plant Engineer Dec 2017 - Sep 2018

• Expertly prepared work orders for diverse projects including Fiber to the Home (FTTH), Fiber to the Business

(FTTB), and Municipal Relocations, adeptly handling both Greenfield and Brownfield applications.

• Utilized Mapcom’s M4 for precise drawings, subsequently delivering comprehensive documentation for construction, Right-of-Way (ROW) processes, surveys, clearing, and bore initiatives. TempTel/ACS Communications Anchorage, Alaska

Outside Plant Engineer Apr 2017 - Dec 2017

• Devised and prepared comprehensive construction plans for new infrastructure and modifications to existing overhead and underground lines, cables, and conduits, optimizing communication facilities based on thorough analysis of traffic loads and projections.

• Determined optimal routing of lines and equipment, contributing to efficient project execution.

• Oversaw detailed creation of construction and installation diagrams, accurately estimated equipment, labor, and material costs, and initiated work authorization requests, ensuring all actions adhered to engineering specifications and gained necessary managerial approval.

TESINC LLC Tampa, Florida

Quality Control Engineer Sep 2016 - Apr 2017

• Ensured the quality control of engineering prints for a Fiber-to-the-Home (FTTH) project, maintaining high standards of precision and accuracy.

• Effectively managed quality assurance processes across two major markets (Houston and Corpus Christi), contributing to the project's successful implementation. Dominion Virginia Power Herndon, Virginia

Operations Analyst I Feb 2014 - Sep 2016

• Conducted comprehensive data analysis to identify the cause and location of power outages, enhancing efficiency in outage management.

• Coordinated the dispatch of initial response teams and repair crews, ensuring a prompt and logical response to outages and emergency situations.

• Skillfully managed non-emergency customer requests, providing timely services, and resolved customer complaints, demonstrating a commitment to excellent customer service. RJE Telecom Sterling, Virginia (Part-time from

Jul 2012 to Sept 2016)

Design/Project Engineer (Contractor for Verizon) Jun 2011 - Sep 2016

• Streamlined the outside plant work order design process, resulting in optimized plant provisioning.

• Conducted comprehensive facility analysis to identify and prioritize areas for rehabilitation, enhancing the efficiency and longevity of communication networks.

• Prepared precise work order documentation, ensuring accurate record updates, and provided detailed expenditure estimates for improved financial planning.

Dominion Virginia Power Herndon, Virginia

Groundman Dec 2012 - Feb 2014

• Assisted in efficient project completion by supplying journeyman linemen with necessary materials and tools, and meticulously preparing equipment and worksite.

• Promoted a safe work environment by adhering to safety rules and regulations, managing equipment effectively, and maintaining well-stocked, operational trucks.

Ajilon Communications / Byers Engineering Wantagh, New York Outside Plant Engineer (Contractor for Verizon) Mar 2008 - Oct 2009

• Managed and executed the Fiber to the Premise Program (FTTP), efficiently identifying and leveraging cost-effective Multi-Tenant Unit / Multi-Dwelling Unit opportunities, resulting in streamlined design issuance to Construction.

• Oversaw the Long Island Cable Mining Initiative, ensuring vendor compliance regarding service quality, timeliness, and billing accuracy. Responsible for issuing work orders for copper cable verification, tagging, and removal.

• Led the Nassau FTTP Buried Program, successfully engineering and constructing conduit and fiber for 2,000 single-family homes.

ServiceMaster Professional Building Maintenance Corp. Port Jefferson Station, NY Owner / President Apr 2004 - Apr 2008

• Oversaw comprehensive business operations, demonstrating proficiency in the administration, marketing, and sales sectors to ensure the smooth functioning of a janitorial and commercial cleaning service franchise.

• Successfully directed the operational aspects of a national franchise at a local level, fostering efficient service delivery and client satisfaction.

Verizon Patchogue, New York

Outside Plant Planner Aug 2000 - Sep 2006

• Conceived and executed feeder network designs for a Fiber to the Premise Program, incorporating strategic planning with fiber and electronics to meet network demands, comply with municipal requirements, and enhance service provision.

• Implemented advanced network architecture utilizing a variety of vendor products and played a key role in designing DS1’s, DS3’s, and OC-3 to OC-192, ensuring technical accuracy and efficiency.

• Conducted comprehensive engineering studies to strategically deploy large capital sums in feeder infrastructure, achieving notable increase in revenue and decrease in expenses, while identifying facility asset retirements to meet capital recovery objectives.

Bell Atlantic Manhattan, New York

Outside Plant Engineer Jan 1998 - Aug 2000

• Developed comprehensive fiber and copper outside plant work plans, ensuring the timely construction of new networks that met exacting client telecommunication requirements.

• Authored multiple successful business cases, garnering resource allocation for new fiber and copper networks, and oversaw the provisioning of electronics for Hi-Cap and SONET networks. New York Telephone / NYNEX / Bell Atlantic Manhattan, New York Cable Splicer / Outside Plant Technician Mar 1991 - Jan 1998

• Successfully remediated copper cable and pressure-related issues, demonstrating high proficiency in fault-finding and repair.

• Played a key role in a team honored with the prestigious 1995 National Golden Loop Award for excellence in industry performance.

EDUCATION

State University of New York at Albany

Bachelor of Arts, Psychology Major

Albany, New York

Dec 1983

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