Customer Service Inventory Management

Sharon Parolini

559-***-**** E: ***********@*****.***

***** ********* *****, *******, ** 95330

PROFESSIONAL SUMMARY

Motivated Cashier skilled at providing exceptional service, accurately handling money and proficiently managing store inventory to maximize customer satisfaction and sales. Resourceful and driven professional with 13 years' experience. Dedicated to resolving issues, answering customer questions, ringing up customers, and promoting a positive environment. Creative problem-solver capable of helping customers and coworkers with various needs.

SKILLS

Cash handling

Purchase assistance

Identification checks

Multi-tasking ability

Retail merchandising

Store merchandise stocking

Excellent communicator

Inventory management

Cash register skills

Payment processing

Point-of-sale system operation

Adaptability

Sale expertise

Active listener

WORK HISTORY

COFFEE HOST/CASHIER

Pilot-Flying J Lathrop, CA 08/2019 to 2/2021

Hosted coffee bar by preparing hot beverages while upholding a customer-oriented atmosphere.

Provided customer service by way of beverage recommendations combined with approved suggestive selling techniques.

Maintained coffee station and store facility by cleaning, organizing, and stocking inventory.

Filled in as retail cashier as needed.

Recognized customer needs though actively engaging customers in a positive manner.

Greeted customers as the entered the facility.

Collaborated with deli service employees to ensure customer food and beverage needs were met in a timely manner.

CASHIER 02/2015 to 03/2019

Bush Street Chevron Lemoore, CA

Used POS system to scan, weigh and enter pricing for items, maintaining high productivity to keep lines moving.

Adhered to state and federal laws by checking identification for proof-of-age and refusing alcohol sales to customers under age of 21.

Maintained organized and clean customer areas by completing daily recovery checklists.

Processed POS transactions, including checks, cash, debit and credit purchases and refunds.

Reconciled cash drawer at start and end of each shift, accounting for any errors and resolving discrepancies to maintain accuracy.

Applied knowledge to help new team members understand how to operate registers, merchandise stock and meet customer needs, maximizing group performance and maintaining high satisfaction with customers.

ASSISTANT STORE MANAGER 11/1997 to 03/2004

Fleet Card Fuels Frazier Park, CA

Assessed job applications and made hiring recommendations to bring in top candidates for vacancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Oversaw the work of attendants/cashiers and maintenance staff to ensure appropriate delivery of services and customer satisfaction.

Established professional relationships with vendors to make sure that convenience store goods were delivered in a time efficient manner.

Worked with the Manager to update and maintain multiple store locations Hazardous Materials Business Plan (HMBP). Ensured all employees were familiar with HMBP.

Worked as cashier and all duties associated with that position.

Led by example

EDUCATION

High School Diploma 1976

Maricopa High School, Maricopa, CA

Contact this candidate