JAMES F. NOLET

Spring, TX ***** 832-***-**** ad0lpv@r.postjobfree.com www.linkedin.com/in/jimnolet

OPERATIONS, TRANSFORMATION, TECHNOLOGY and QUALITY MANAGEMENT

INNOVATION - BREAKTHROUGH CHANGE - COST REDUCTION - MARGIN IMPROVEMENT

Technology management professional experienced in creating and managing high performance operations, engineering, technology and quality management teams. Expertise in difficult turnarounds and core process improvements employing vast technological experience. A lengthy track record of utilizing data to drive significant cost and revenue improvement focused on the bottom line. Noted for improving organizational efficiency through leadership that aligns business processes and applications to realize cost savings, accelerate performance and sustain strategic flexibility, while creating a competitive advantage for the organization.

Operations - Contract Management- Cost Management - Product Support - Supplier Management –Forward and Reverse Logistics-Automation- Customer Engagement & Retention - Process Review & Improvement- Offshoring - Supply Chain Cyber Security- Software and Infrastructure Development & Support- Agile DevOps - Quality Assurance & Control - Lean, & Six Sigma- Intellectual Property & Patents- Reliability/ESS/EMI - ERP - SFC - IoT - Big Data - ITIL - ISO Certifications

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

CSAT Solutions LLP, Houston, TX 2018 - 2023

VICE-PRESIDENT QUALITY, ENGINEERING, AND TRANSFORMATION

Turned around poor quality results to achieve data driven world class metrics across the entire supply chain including laptops, desktops, motherboards, LCD’s, peripherals and medical device repair. Supported the Dell, Apple and Lenovo accounts directly for all device shipments, warehousing and logistics operations. Transformed all factory processes utilizing Lean methodologies to achieve record cost reductions. Implemented cutting edge technologies such as collaborative robotics, artificial intelligence, automation, optical technologies, IOT to achieve record EBITDA results. Converted all on premises systems to cloud based. Transformed poor performing teams and processes to institute breakthrough productivity improvements. Awarded multiple customer global innovation awards.

Hewlett Packard Enterprise, Houston, TX 2013 - 2018

VICE-PRESIDENT OF GLOBAL ENGINEERING SERVICES - SUPPLY CHAIN

Turned around under-performing engineering teams and built world class supply chain in support of all servers, storage, networking and consumer products. Oversees a $50 million budget and over 700 team members in 29 countries. Manages and directs corporate engineering including design, development, deployment and support of all applications and cloud infrastructure. Re-designed the organization, restructured the workforce, re-engineered all processes and significantly improved all business KPI’s. Participated on the core transformation team to split the company into multiple entities

Implemented ground-up, cyber security controls and audits for the entire value chain. Instituted full business continuity and disaster recovery planning. Full Lean Six Sigma implementation.

Improved on-time shipments by 30%, reduced production cycle time by 50%, and improved customer quality and satisfaction by 95% by spearheading a complete refresh of all production test processes and systems. Award recipient of the 2016 Corporate Quality Award.

Real time visibility and communications were achieved resulting in significant supply chain flexibility and effectiveness. Product yields and on time customer shipments improved and support costs were reduced by $25M.

JAMES F. NOLET

PAGE 2-832-***-**** ad0lpv@r.postjobfree.com www.linkedin.com/in/jimnolet

EMC Corporation, Franklin, MA 1994 - 2013

SENIOR DIRECTOR OF IT SERVICE DELIVERY (2010 – 2013)

Directed the overall planning and execution of all IT functions and operations to meet customer requirements. Supported maintenance of 400 existing applications and development of new technical solutions. Provided oversight and direction to the cloud-based technology transition team while re-engineering existing financial, supply chain, manufacturing, and IT processes using ITIL best practices.

Oversaw development and delivery of new SAP and cloud systems that increased revenue to $30 billion.

Filed two Patents and won the 2012 Innovation Contest.

SENIOR DIRECTOR OF IT APPLICATIONS AND DEVELOPMENT (2007 – 2010)

Led and grew a high-performing Services Team focused on end-to end application development and 24/7 help desk mission critical support. Supported 250 different application systems globally that encompassed Oracle ERP, manufacturing, engineering, finance, purchasing and procurement, human resources, facilities and e-learning.

Completely refreshed business applications and a new ERP system which went live on time to support future business growth. IT support costs dropped 40% and the business was enabled to grow uninhibited.

GLOBAL SENIOR DIRECTOR OF SOFTWARE DEVELOPMENT (2003 – 2007)

Oversaw multiple projects and teams across major product lines and geographic locations in support of Global Supply Chain. Provided oversight to software design and development activities for global manufacturing operations including all product testing and diagnostics development.

DIRECTOR OF OPERATIONS AND ENGINEERING (1999 – 2003)

Ran multiple operations and engineering teams to support sales of $8 billion across multiple lines of manufacturing, production, test, and new product introductions. Granted U.S. Patent # 6138249 for Method and Apparatus for Monitoring Computer Systems during Manufacturing, Testing and in the Field.

OTHER TITLES HELD: Director of Operations; Test Engineering Manager; Software Development and Process Automation Manager; Program Manager; Project Manager; Senior Test Engineer; Reliability Engineer

EDUCATION & TRAINING

NORTHEASTERN UNIVERSITY, GRADUATE SCHOOL OF BUSINESS ADMINISTRATION, BOSTON, MA

High-Tech Masters of Business Administration

UNIVERSITY OF LOWELL, LOWELL, MA

Bachelor of Science, Electrical Engineering

NORTHERN ESSEX COMMUNITY COLLEGE, HAVERHILL, MA

Associate of Science, Electronic Technology

BABSON COLLEGE, BOSTON, MA

Multiple Executive and Enterprise Education Programs

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