Kritika Sehgal

* *********** ****, ********,

Ontario, Canada L7A 4Z1

Tel: 647-***-****)

Email: ad0lni@r.postjobfree.com

A BRIEF SYNOPSIS

With Over 5 Years of experience in Sales, Operations, Business Development and Client Relationship Management. Skilled customer account manager focused on maximizing sales by managing all accounts systematically and logically. Dedicated professional with belief that consistency and dedication build the most successful business partnerships. Successful at expanding network connections and introducing products persuasively.

KEY SKILLS

Knowledge of Hours of Service, CVOR, IRP, IFTA, DOT Regulations

Knowledge of ACE/ACI and Customs/Border Crossing

Familiarity with Dispatch Software and Load Board (e.g. Xpert and Load link)

Knowledge of Transportation Industry

Understanding of Canada /US geography

Strong Communication and Negotiation and analytical skills

Ability to work with minimal supervision

PROFESSIONAL EXPERIENCE

A.A.M Logistics April 2023- October 2023

(Dispatching, Mississauga)

Key Deliverables:

-Proficient in Load link, in pick up the load.

-Monitor and track routes to ensure timely deliveries/pickups.

-Maintain accurate records of dispatch.

-Attend customers calls and offers them ideas according to their plans and budgets.

-Established relations with customers through high standards of customer service with a personalized approach.

SCI Logistics (June 2021- December 2021)

(warehouse Associate, Mississauga)

Key Deliverables:

-Familiarity with RF scanners

-Picking items from the aisles according to the order sheet provided.

-Helps with packaging of the items in the boxes according to the product size and weight.

-Maintain a friendly relationship.

-Maintaining a clean and tidy work environment.

-Ensuring safety when performing tasks.

Manager: Mr. Zagros April 2019- July 2023

Restaurant, Mississauga

Key Deliverables:

oCheck the activities and quality of the food is it meeting all the standards.

oMaintain fair and equitable distribution of work.

oRecord all safety and service incidents to management.

oSupervise the activities of co-workers and instruct them as needed.

oTaking interviews of new employee and fit them in the schedule according to the need and requirement of the business.

oDeals with customers regarding Caterings for parties at offices, schools, or colleges.

oPlan and direct how to prepare the food with other co-workers to satisfy the needs and wants of the customers.

Travel Sales Representative April 2020- December 2020

Expedia Cruises

Key Deliverables:

-Participated actively in sales promotion programs- ideas, implementation, and monitoring.

-Established relations with customers through high standards of customer service with a personalized approach.

-Created media and marketing plans to present to the customers.

-Done presentations & demonstrations to customers on product operation.

-Attend customers calls and offers them ideas according to their plans and budget.

EDUCATION

MAZE Consultancy and Training, Toronto

Certified Trucking Dispatching and Brokerage Specialist

Humber College, Toronto

Tourism- Travel Services Management. (January 2019- August 2020)

TECHNICAL PROFICIENCY

Computer Knowledge: Windows Operating systems, Microsoft office, Load Link, Dispatching Software, E-manifest Software.

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