Team Leader Operations Specialist

Romulus, MI ***** 313-***-**** ****************@*****.***

DELILAH BATES

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software.

PROFESSIONAL

SUMMARY

ACCOMPLISHMENTS Achieved Result through effectively helping with Task.

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Achieved Result by introducing Software

for Type tasks.

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Achieved Result by completing Task with

accuracy and efficiency.

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SKILLS ● Service Level Agreements

● Coaching and Mentoring

● Cash Register Operations

● Analytical Thinking

Collaborative

Environments

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● Attention to Detail

TEAM LEADER 09/2021 to Current

Hearn Industrial Services, Romulus, MI

STEWARD 07/2015 to 09/2021

MGM Grand Casino, Detroit, MI

WORK HISTORY

● Mentored and guided employees to foster proper completion of assigned duties. Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.

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● Built strong relationships with customers through positive attitude and attentive response. Established open and professional relationships with team members to achieve quick resolutions for various issues.

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Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

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● Mopped, swept and Task to reduce dirt, clean and sanitize dining area surfaces. Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.

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● Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.

● Maintained swift pace of work to meet business demands for cleaning and supplies storage. Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.

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Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.

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Wayne County Community College District, Detroit, MI Associate Degree In Nursing, Nursing Administration, 09/2014 Ecorse Community High School, Ecorse, MI

Diploma, Honors, 06/2014

EDUCATION

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