Customer Service Rep
Resume:
Josephine Randolph
CUSTOMER SERVICE REP
El Paso, TX
************@*****.***
I am seeking a position in which I can fully utilize my work experience and skills in a challenging work environment.
Work Experience
CUSTOMER SERVICE REP
CAPGEMINI
May 2016 to March 2018
Updated and enrolled members in Medicare part D insurance. Sent out letters to members if we needed information. Updated addresses by calling members or pharmacy. CUSTOMER SERVICE REP
HGS
October 2014 to May 2016
Provide information to members on their health insurance. INBOUND SUPERVISOR
CENTRAL TRANSPORT
October 2001 to September 2012
Responsible for preparing outbound paperwork for drivers to deliver freight. Also made sure all freight is delivered at a reasonable time, and dispatched drivers for pickups. Education
High school or equivalent
Skills
Customer Care, CSR, Customer Service, Call Center, Customer Support, Bilingual Certifications/Licenses
Customer Service Skills assessment - Proficient
August 2018
Indeed Assessments™ evaluation completed with Proficient rating. View my results:
https://share.indeedassessments.com/share_assignment/h5xvymvqoae6ijlo Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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