Hello

I am Cheryl Simms

*** * ********* *****

San Tan Valley

480-***-****

ad0liy@r.postjobfree.com

Skills

Typing, computer, scheduling, purchasing, returns, insurance verification, 10 key, attention to detail, dedication to customer care

Experience

September 2017-April 2023

Magellan Health

Provider Services Associate

● Worked inbound giving pre-authorization for healthcare in timely manner

● Resolved issue for customer

● Called outbound customers and providers with determinations on pre-approvals May 2012-January 2016

Insurance Specialist

● I worked with patients who came into the emergency department and verified their insurance records and collected any due payment.

● Assisted doctors by putting out counseling calls for specialists in the emergency department and placed patients with psychiatric needs

● I worked as a certified nursing assistant for four years before having a medical injury May 2012-January 2015

GC Services

Customer Service

● Worked phones and typing

● Client was Apple

● First Call Resolution

Education

August 1981-August 1982

Took business classes but did not finish college

2

Other

I was a supervisor at a new home builder design company for 17 years where I acquired skills in purchasing and returns, inventory, and reconciliation.