CONTACTO
Wo ********@******.***
@ 305-***-**** bymarialuisaa
Plantation, Fl 33325
EDUCATION
e High School - Pedro Garcia Leal,
Venezuela 2001
e Bachelor - Desktop Analyst at
IUTIRLA Venezuela, 2006
e Master - Information Technology at
IUTET. Venezuela, 2010
SKILLS
+ Customer Service, welcoming visitors, answering
phones.
* Data entry, Microsoft office, computer, calendar
management, website maker.
+ Excellent communication skills with a focus on team-
building and customer relations.
* Outstanding organizational, multitasking, and problem-
solving creative, photography.
+ Ability to understand and practice safety procedure.
* Quick learner.
LANGUAGES
* English Intermediate
¢ Spanish native
Maria Luisa Bastidas Blanco
Desktop analyst professional with experience in optimizing
operations, experience in accounting management,
marketing consulting and customer service.
Hardworking with dedicated work ethic. Willing to accept
new challenges and learn how to run new equipment to
contribute as a team player.
WORK EXPERIENCE
Data Entry
Rex Three, October 2022 - October 2023
BCC Mail Manager, Clipper data base knowledge.
© Compil, verify accuracy and sorting information to prepare source data for
computer entry, reviewing data for deficiencies or errors, correcting any
incompatibilities and checking outputper day.
e Make al files on differents format excell, power point and word.
Supervisor
Sevpro Agosto - Noviembre 2022
e Drywall demolition.
e Clean up construction sites.
e Unload tools and prepare building site materials.
e Follow project instructions from crew leader or supervisor.
General Labor
Efiservice Diciembre 2021 - Julio 2022
e Drywall demolition.
e Paiting.
¢ Clean up of derbies.
e Carpet removal.
Server
Uncle Tom's, Mayo 2019 - Diciembre 2021
* Making sure all guests never have to ask for anything.
e Follow steps of legendary Service.
¢ Comply with responsible alcohol service guidelines, including serving guests
responsibly.
e Demonstration a great salesmanship.
General Manager, Panama
Garantia Extendida, Panama Enero 2016 - Mayo 2019
« Following up with each store monthly goals.
e Presentation monthly at insurance and systems.
e Educate sellers of products and services.
e Answer inbound calls, chats and emails from customers toprovider the solution in
any problem with the service.
Cordinator Claro, Panama
Claro, Panama March 2012 - December 2015
* Design, organization and execution of sales strategies to achieve the monthly goal.
« Presentation of monthly results to directors and management.
¢ Make schedules to all the work team.