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Account Manager Customer Service

Location:
Massillon, OH
Posted:
October 24, 2023

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Resume:

*** ******* ***. ** *********, Ohio *****330-***-****•ad0lfo@r.postjobfree.com

Marie Maurer

Objective

To be a highly qualified and offering versatile working strengths while demonstrating effective skills in: organizing, coordinating, decision making, problem solving and analyzing. Able to work as a liaison between the patients and medical staff to regulate patients’ plan of care. Specializes in Geriatrics and other mental health challenges.

Experience

April 2018-Current Heartland Behavioral Hospital Massillon, OH Therapeutic Program Worker

Provides direct care services and assists patients to function independently in self-help and daily living skills

Coaches patients to function independently in self-help

Institutes appropriate crisis intervention

Completes charting, documentation, records & reports

Create and encourage therapeutic groups per treatment for recovery and coping skills

Self –directed for treatment plan established by Psychiatrist and Psychologist

Union Steward for OCSEA /AFSCME Local 11

June 2011-2018 Kay Derm Ltd. Canton, OH

Administrative Assistant

Assist with patient procedures

Processing payments

Supply Coordination

Marketing

June 2010-December 2010 Acor Orthopedics Cleveland, OH Account Development

Development of existing customer base

Obtain new customers in Ohio

Customer Service

December 2009-August 2010

Infocision Akron, OH

330-***-****•ad0lfo@r.postjobfree.com

Marie Maurer

Account Manager

Sales with new customers in Alabama and New York, NY

Renewal of contracts with existing customers

Upgrade of current products

March 2006- December 2009

Coca Cola Akron, OH

Account Development Manager

Sales/Marketing

New Business/Growth

Wellness Compliance

Customer Retention

December 2004- March 2006 Wexford Title Agency Canton, OH Account Manager

Customer Retention

New Business/Growth

Sales/Marketing

Closing Representative

May 2000- November 2004 Verizon Wireless Canton, OH Retail Sales Representative

Obtain New Business

Retention of Current Customers

Customer Service

Sales/Marketing

Education

Current Stark State University Canton, OH

Psychology Program

Graduation December 2020

References

References are available on request.



Contact this candidate