JUSTIN G. TITUS- MCP, MCSA, MCSE, CCNA, N+, A+
***********@***.***
Yukon OK 73099
PROFESSIONAL SUMMARY
To aid an established, reliable company in managing IT network staff, operations, team projects, and on-going departmental needs. Maintain a constant thirst for knowledge and skills in the networking industry by self-educating and studying new concepts and technologies. Help to manage, support, design, and implement networks utilizing Microsoft based technologies.
SKILLS
Problem Solving
Flexibility
Critical Thinking
Communication/Verbal skills
Teamwork
Attention to Detail
Responsibility
EXPERIENCE
Systems Engineer
OU Health, April 2023 – Oct 2023
Support operations and monitoring across entire AD Forest
Group Policy Administrator
Infoblox Administrator / DNS
Liaison to Security team for IAM operations and authentication operations.
Patching and physical monitoring of all Forest domain controllers as well as backups.
Directory Services Team
Arvest Bank, April 2022 – April 2023
Support operations and monitoring across entire AD Forest
Support two cloud environments
Support and aide in writing custom PowerShell scripts to support various operational initiatives.
Support and devise plans and script to resolve and solve any yearly Audit findings with regards to Directory Services team and support roles.
Architecture and deployment of AWS cloud tenant. Deployed domain controllers to new environment and configured DNS architecture.
Cyber Security Lead
Oklahoma Blood Institute, Nov 2020 - Dec 2022
Devised, established, and implemented the Security Operations IT group
Implemented Cyber Security standards, while creating roles and responsibilities', via ISO 800 from the CIST frame-work Standards'
Re-wrote and re-implemented aging HIPA, PHI, PCI policies for the Organization
Created alliances and relationships' with new and current IT vendors to broaden Security Operations' Team, in-place monitoring tools, as well as update future and existing hardware platforms
Created a Cyber Security, Organizational training program
Based on the gathered Campaign results, created targeted training that tied into HR training system and created employee accountability regarding computer usage at Organization
Formed a Critical Infrastructure partnership with CISA (Cybersecurity & Infrastructure Security Agency)
Coordinated joint effort utilizing CISA resources to conduct a thorough Cybersecurity Audit Organizational wide
Created an SSIP (Strategic Security Implementation Plan), Organizationally, to address the numerous compliancy deficiencies' and track progress
Replaced old firewall infrastructure and created a truly segmented DMZ.
Re-architected and re-deployed Appliansys DNS appliances, IPAM devices, and DHCP devices to leverage secure and trusted DNS protocols
Re-architected deployment of Adaxes Identity and Access Management Portfolio for user provisioning and de-provisioning in Active Directory
Active Directory based cleanup initiated, utilizing customized PowerShell applications written by myself to prepare for moving to Azure
Initial Azure Architecture and deployment implemented
Supported and used AWS business analytics for BI logic and reporting.
Tools Used: Tenable Nesus, Kace, ADSM, Barracuda Essentials for O365, Appliansys DNS, Cisco ISE, Cisco Firepower, Fortigate FortiManager, FortiGate Client for Firewalls, Fortigate FortiSeim, and Greybar.
Data Center Engineer
American Cancer Society, Feb 2013 - Jun 2020
Support the Operations team via monitoring and maintaining server infrastructure
Work on project work
Maintained Active Directory environment through monitoring and PowerShell scripting
PowerShell Development- Created PowerShell applications to automate redundant, manual process
DNS administration and re-design of previous internal, and external implementations
DHCP re-design and architecture for high availability redundancy
Devised new standards with Azure architecture and implementation
Training- Trained team members on new technologies and devised standards and processes for automating new server build requests via automated PowerShell and ESX environments'
CyberArk administrator /administration
Monitoring tools used: SCOM, Solar Winds Orion
Network design and support of Cisco POE switching environments
Support of VLAN architecture and network segmentation
Support of general Cisco routers with regards to changes to configuration changes and IOS updates
Avaya phone bridges and phones
Tools Used: SCOM, Solar winds Orion, HP Insight Manager, LAN Desk, and SSCM.
Directory Services Systems Administrator
Devon Energy, Jun 2011 - Jan 2013
Systems administrator of Active Directory services on a team four people
Responsible for supporting the Active Directory environment consisting of one forest with four domains
CyberArk administrator /administration
One domain was 2008R2 native mode and the other three were 2008R2 mixed mode
Tools Used: SSCM, SCOM, PowerShell, WSUS.
Network Operations Manager
Susser Holdings, Stripes LLC, Nov 2009 - Jun 2011
Manager of the Network Operations group at Susser Holdings-Stripes LLC
Staff consisted of a Desktop support group, a Windows administrators group, and a Network engineering group totaling nine people
Managed the team and all areas of operations associated with the teams' responsibilities
Other responsibilities included managing: telecommunication contracts and re-negotiations, yearly budget cycles, vendor management and relations, support and maintenance agreements/contracts, yearly personnel performance reviews and annual salary budgets, training budgets, IT steering committee initiatives, and project management.
Microsoft Consultant/Systems Engineer
Spring Point Technologies, Jun 2008 - Mar 2009
Senior Microsoft consultant for Spring Point technologies
Worked with sales' staff in meeting and delivering scope of work documents and concepts for clients
Provided consulting services to aid clients in migrating and deploying new technologies for business and infrastructure based needs
Help found and bring Blue Water managed services, a managed service provider offering, to market.
Messaging Analyst
Conoco Phillips, Aug 2006 - Jun 2008
Administrated Exchange environments
Administrated Exchange and IM systems backups
Managed Message retention policies
Migrated newly acquired divestitures to Conoco Exchange Environments'
Messaging Architect/ Systems Administrator
QuikTrip Corporation, Mar 2004 - Aug 2006
Supported 150 plus servers
Administrated Microsoft Exchange 2003 servers
Administrated 19 Active Directory 2003 Domain Controllers over seven remote sites
Administrated IIS environments’ supporting custom applications'
Architected and administrated Microsoft MOM 2005
Helped administrate SMS 2003 from a server and reporting standpoint
Administrated two EMC Clarion SANS
Administrated two ComVault Com Cell servers leveraging IBM fiber tape library backup devices
Devised standards and implemented documentation regarding planning and budgets for network infrastructure
Devised disaster recovery standards, and processes for critical Microsoft applications and operations
Administrated Cisco fiber channel switching
IT Manager and Senior System Administrator
North American Galvanizing Company, Mar 2001 - Mar 2004
Was responsible for all IT management, development, purchasing, and support needs
Utilized a VPN network that connected to a corporate LAN that supported 150 users nationwide
Servers utilized were Windows 2000 servers which incorporated a TCP/IP protocol environment
Administrated and maintained an Exchange 2000 Org
Administrated Cisco routers and Cisco Firewalls
Strong documentation abilities utilizing various applications to outline and design: flow charts, process controls, application development outlines with database and flow control outlines, as well as training programs with outlines involving the process of various procedures as it relates to applications and support procedures
Core business and management experience involving direct and indirect planning and implementing of systems and projects with upper level, core management personnel
Strong understanding and one on one experience with Corporate core accounting processes and interaction with auditors.
Third Level Desktop/Network Support Technician
Thrifty Enterprise, Feb 2001 - Mar 2001
Provided on-site computer support ranging in operating system problems, network problems, hardware problems and phone problems for 600 users
Implemented build-outs of new and old workstations as well as upgrades
The software that was implemented was very extensive and broad ranged
Ghost was used for standard images and older machines were built by hand
Helped maintain servers by doing patch management and hardware maintenance
The data center consisted of 200 servers.
Network administrator
Entex Information Systems, Jan 1999 - Oct 1999
For Duke Energy
Did onsite support of NT servers, NT workstations, Windows machines, network printers, plotters, phone systems, and fax systems
Was responsible for the backup administration of servers as well as doing general network administration of, which were part of a seven site WAN via Frame Relay.
EDUCATION
Department of Homeland Security Cybersecurity Training Portfolio (2021)
CISA Cyber Security Training and certification program (2021)
Microsoft Alliance Training- Azure platform administration and architecture best practices (2018)
Microsoft Alliance Training- Advanced techniques in PowerShell administration and automation (2015)
Microsoft Alliance Training- Introduction to PowerShell administration ( 2010)
Microsoft Alliance Training- Managing and Architecting Exchange (2007)
Send Mail Administration Training (2006)
Microsoft Alliance Training- Exchange (2006)
Microsoft Project Server 2003 Training (Microsoft Tech ED 2005)
Microsoft Premier Training- Exchange (2005)
Microsoft Premier Training- SMS 2003 Concepts and Administration (2005)
ComVault Enterprise Backup Training (2004)
Cisco MDS Fiber Switch Training (2004)
Time Management and Planning Training (2004)
Microsoft IIS 6.0 Training/Official MOC for IIS 6.6 (2004)
Routing and Architecting (2003)
Microsoft Certified Systems Engineer (Windows 2000/2008) (2002)
Microsoft Certified Systems Administrator (Windows 2000/2008 ( 2002)
Certified Cisco Network Associate (2001)
Microsoft Certified Professional (2001)
Network Plus Certified (2000)
A+ Certified (1999)
Bachelors of Arts - the University of Florida, Jan 1996
Associates of Arts Degree - Santa Fe Community College, Jan 1995
High School Diploma - Gainesville High School, Jan 1990