Customer Service Ground Support
Resume:
Cinthia C. Marrero Hernandez
Saint Cloud, FL ****2
************@*****.***
Summary
Hardworking and reliable crew member with a strong ability to get things done. Highly organized, and punctual with a team-oriented mentality.
Skills
●Cash Handling
●Bilingual Spanish and English
●Team Leadership
●Customer Service
●Ground Support Services
●Heavy Lifting
●Checking in Passengers
Work Experience
●Customer Service Agent May 2023 to October 2023
Unifi - Orlando Airport,FL
Attend and help on customer with check in and also dropping luggage, wheelchair and gate agent
●Supervisor Cleaning Ramp Agent June 2021 to May 2023
ATS - Orlando Airport, FL
Overnight shift fixing schedule for each agent for cleaning aircraft also attending on schedule meeting and help on the work who needed it
●Cashier/Stocker November 2019 to June 2021
7-Eleven – Saint Cloud, FL
Working overnight shift while in the cash register, cleaning all customer and outside areas, making the food fresh out in the oven, stocking when C.D.C truck comes, count the money at the end of the shift. Scan and stock products. Strong customer service.
●Team Member October 2019 to November 2019
McDonald’s – Kissimmee, FL
Working the overnight shift, cleaning, stock merchandise, taking customers order, cash register.
●Cashier August 2017 to June 2018
Pega Papel y Tijera – Guaynabo, PR
Open and closed the store, assisted customers and guests in finding or ordering merchandise, counted the cash register and stocked merchandise.
Education
●NUC-IBC Institute – Bayamon, PR August 2016 to January 2018
Diploma in Professional Massage Therapist
●Cacique Agueybana – Bayamon, PR August 2011 to January 2012
Diploma High School
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