Business Analyst Software Development

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ABOUT ME

A highly motivated, innovative, and result-oriented Business Analyst. Solid experience in software development, service delivery, ecommerce-POS platform design, and Telecom product development. Skilled in identifying and capturing quality business requirements for the deployment of new systems and significant enhancements. Proven track record of supporting various business units to elicit viable business solutions that can accelerate product goals.

WORK EXPERIENCE

IT Business Analyst

Safaricom Telecommunications Ethiopia P.L.C [Jul 2022 – Current] City: Addis Ababa

Country: Ethiopia

• Gather and Analyze requirements collected from Safaricom Sales and Distribution Business Department.

• Prepare Business Requirement Documentation and Software Requirement Specifications that can be used on various phases of web and mobile application development.

• Collaborated with business users and technical subject matter experts to design a solution driven system functionality.

• Conduct Gap analysis and market research to support business in recommending latest and most efficient digital approaches and technological solutions.

• Generate process documentation that clarifies and validates how Safaricom utilizes business systems to meet business requirements.

• Authored user stories leading to development of key product features.

• Support system users and business units during pilot and national launch.

• Track and maintain product backlog, leading to an organized and efficient development process.

• Review and validate User acceptance test process.

• Coordinate training and workshops for internal stakeholders and partner users on new product features. Zeleke

Nationality: Ethiopian Date of birth: 9 Dec 1996 Gender: Female Phone number: +251-********* Email address: *************@*****.*** Home: Addis Ababa, (Ethiopia)

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Product Owner/ IT Business Analyst -Remote

Tech1factory [Jan 2022 – Jun 2022]

City: Atlanta, Georgia

Country: United States

• Collaborate with business users and subject-matter experts to establish technical vision and analysis for business usability and performance requirement.

• Prepare business and software requirement specifications that can be used in web and mobile application development.

• Design platform enhancements for various web and mobile ecommerce applications.

• Follow up an End-to-End project/product development lifecycle.

• Partnered with business units and vendors to improve procedures, resolve problems, and implement initiatives.

• Represent the business unit in identifying, analyzing, and communicating system solutions.

• Research emerging technologies and recommended solutions aligned with business goals. Remote Quality Control Specialist-Contractual

Adrian Telecommunications Ethiopia PLC [Mar 2022 –Jun 2022] City: Addis Ababa

Country: Ethiopia

● Plan and monitor Safaricom site accusations and Telecom installations.

● Record and organize test data for report generation.

● Monitor testing procedures and verify performance of tests according to established Safaricom Telecommunication specification and protocol.

● Assist management with identification and development of procedures and process improvement.

● Coordinate training for vendors and partners on the new KPIs and regulations in Telecom installation. Software Developer-Internship

Adama Science and Technology University ICT Center [Mar 2021 – Aug 2021] City: Adama

Country: Ethiopia

● Assist the software development team with data collection, Assessing requirements and specifications.

● Design UML diagrams, and software requirement specifications for projects.

● Design algorithms and flowcharts.

● Integrate software components and third-party programs.

● Take part in building various web applications.

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Hawassa University [ Oct 2016 – Sep 2021]

Address: Hawassa (Ethiopia)

Field(s) of study: Electrical and Computer Engineering- [ Graduated with distinction] Thesis: Charity Management System Web Application

LANGUAGE SKILLS

Amharic

Other language(s):

English

DIGITAL SKILLS

SQL Server basic / Use Case Development / Data Analysis/ Process design / Visio Basic / web (HTML, CSS) / UI/UX design / Database Management / Visual Studio Visual Basic / Proteus Design / UML-Modelling

/ BRD and SRS development / Wireframing / Prototyping/ Java & C++ programming languages PERSONAL SKILL

Excellent written and Verbal communication skills / Highly organized and efficient / Leadership and Problem- solving skills. / Ability to work with a team and individually VOLUNTEERING

Co-founder of Albert Tutorial and Volunteerism Center

[ Adama, Sep 2017 – Dec 2021]

• Volunteer High School Teacher and Director.

• Organize fundraising programs.

MANAGEMENT AND LEADERSHIP SKILLS

Campus Student Fellowship Leader

Hawassa University Student Fellowship Counselling Team leader [Hawassa, 2018-2021] Degree

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