Marquita Billingsley

Valley, AL *****

ad0l9l@r.postjobfree.com

+1-706-***-****

My job performance opportunity in which dedication and hard work will be utilized. Bringing a strong understanding of different practices and the knowledge I have to contribute value to the team. Work Experience

Multi-Care Technician

East Alabama Medical Center - Valley, AL

May 2022 to Present

I am currently a multi care technician on Acute Inpatient Rehab at EAMC,which provides compassionate care to the patient and families of those who suffered a debilitating illness or accident with disability. My responsibilities consist of ADLs,VS,I&O’s and Phlebotomy for lab tests.Receives and performs assignments from the RN or LPN as needed.

Department Manager

Walmart Supercenter - Valley, AL

September 2011 to Present

My position pertains doing paper work, making sure prices are correct, while managing and training others. Also, working towards strategic departmental goals and managing a departmental budget. Education

High school diploma or GED

Valley High School - Valley, AL

August 1999 to May 2003

Skills

• Retail Sales

• Retail Management

• Store Management Experience

• Time Management

• Merchandising

• Management

• Assistant Manager Experience

• Customer service

• Typing

• Software troubleshooting

• Sales

• Windows

• Help Desk

• Operating Systems

• iOS

• Marketing

• Android

• Technical Support

• Specimen collection / processing

• Phlebotomy

• Customer support

• Employee orientation

• Inventory control

• Medical terminology

• Basic life support

• HIPAA

• Venipuncture

Certifications and Licenses

Certified Phlebotomy Technician

BLS Certification

Assessments

Sales Skills — Familiar

November 2020

Influencing and negotiating with customers

Full results: Familiar

Customer Focus & Orientation — Proficient

November 2020

Responding to customer situations with sensitivity Full results: Proficient

Call center customer service — Completed

December 2020

Applying customer service skills in a call center setting Full results: Completed

Customer focus & orientation — Proficient

November 2020

Responding to customer situations with sensitivity Full results: Proficient

Work motivation — Highly Proficient

March 2021

Level of motivation and discipline applied toward work Full results: Highly Proficient

Customer service — Familiar

November 2020

Identifying and resolving common customer issues

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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