ALDELA JACKSON

Chicago, IL *****

ad0l7h@r.postjobfree.com

+1-224-***-****

• Professional Individual with +6 years’ of experience. A Plus, Analytics, data analyst, event management, project management, working with healthcare industry companies, Licensed Paraprofessional Educator. Anatomy, Admin Assistant, Clerk, Auditing, Bing, Brand Awareness, BtoB - Business to Business, BtoC - Business to Consumer, Call Center Customer Service, Cash Handling, Company, Contracts, Contracts - Budgets - Reporting, Customer Service, Customer Support, Data-Driven Decision, Deliverable, Deskside Support, Document Direct for Windows (DDW), Health, Keyword Research, Marcom, Marketing, Marketing Activities, Media Agency, Medical Assistant, Medical Coverage, Medical Records, Microsoft, MS Office, Office Functions, Operating System, Paid Media, Paid Search Campaigns, Physiology, Planning, Productivity, Quality, Regulatory Law, Reporting, Reports & Statistics, Sales, Schedule Appointments, Scheduling, Strategic Thinking, Technical Issues, Trade - Marketing, Travel, Workstation Support

• Authorized to work in the US for any employer.

Authorized to work in the US for any employer

Work Experience

COVID-19 Screener Nurse

COVID Testing CPS School IL and Thermo Fisher - Chicago, IL November 2022 to Present

Plans and coordinates the activities around lab testing results for the COVID program, developing long range goals, obtaining funds, organizing activities, ensuring compliance with operational or program standards or contractual terms and evaluating outcomes.

Communicate with Students and staffs, with a focus on helping ensure students know what to expect and how to access instruction;

Assist students and staffs with securing devices if needed, as well as accessing necessary online programs to receive instruction, and troubleshoot technology issues in coordination with appropriate school and district resources; Coordinate logistical details of remote instruction for quarantined students, including educator schedules, Google Meets setup, and other needs;

As needed, provide supervision of in-person student learning while a teacher is teaching remotely when absent for COVID-related reasons;

Coordinate student COVID testing logistics at school, including but not limited: Assist with scheduling test administration

Supervise students waiting for tests

Provide class coverage during staff testing

Promote testing consents to families

Promote student and family vaccination opportunities at school: Assist with parent reminders/notifications,

Assist with onsite mobile vaccination events,

Remind families of second dose appointments

Biometric Screener/Registration (Present)

Lab Corp Inc.

March 2005 to Present

● Traveled Events health screening measuring Body Mass Index checking Vital Signs. ● Performed all data results and generated health reports for every patient managing the flow and directed each participant screening appointments through events scheduling.

Occupational Nurse Remote C-19

Brown University - Glenview, IL

October 2021 to December 2021

COVID-19 Contact Tracing-Remote

(Contract)

● Contact Tracers responsible for reaching out to people (contacts) who have been exposed to COVID-19 and providing health education and guidance to interrupt ongoing disease transmission. ● Dialogue with contacts will be guided by standard protocols to obtain any symptom history and other relevant health information, provide instructions for self-quarantine, and make appropriate referrals to testing, clinical services, and other essential support services. prioritization, prompt action, and attention to detail in documentation and data management as multiple investigations will be conducted simultaneously.

● Contract tracers follow all designated scripts and comply with policies and procedures provided regarding confidentiality and data security for the handling of sensitive information and protected health information. C -19 Screener (Contract)

Kraft Heinz Inc.

March 2020 to August 2020

● Helped with individual employees and patient's education, teaching and coaching them for the Coronavirus Pandemic latest updates of symptoms and prevention and treatments on regular contact with the ORM and HR department and communicating any problems documentation in the temperature screening programs. ● Kept accurate inventory of temperature screening protocols.

● Reported daily, any issues with the temperature screening program

● Tracked and Traced Covid CDC 1.0 on worksheet generator.

● Partnered with ORM and HR departments to ensure that the temperature screening program is completed. ● Assisted in advising employees who present with an elevated temperature. ● Tracked and followed up (as needed) any issues identified during temperature screening. ● Phone Triage entering and exiting the building without wearing a mask needs to obey the rules and to be sent home immediately without a mask.

● Phone triage communicated and operated radio connection with the security officer onsite buildings to insure all safety rules will be secured protocols and mandatory. ● In case of Emergency any question all onsite units will be stationed with the nurse or call 911.

Customer Service Representative Data Entry(Contract) Criticalkey IT Healthcare Solution Inc.

February 2017 to May 2018

● Call center to help with Chronic Care Management. Merged two offices into one in order to create the call center – so this will be new office space.

● All patients under chronic care management need to be engaged for 20 minutes each month in order to make sure the patient is taking their meds and the meds are working properly. The 20 minutes per patient is not limited to talk time but also follow-up tasks regarding the patient's conversation. Ideal target is to engage with 20 patients per day. ● Each representative will work with close to 400 patients (same patients so there is relationship building). ● Prior to patient demographic documentation and follow up prescription. Quality Assurance Coordinator (Contract)

Greenpath Health Group

January 2016 to July 2016

● Performed intake and audits of claims processed initial set-up to assess compliance with company procedures. ● Planned to do survey and act performance improvement used by joint commission. ● Reviewed existing patients to identify inefficiency and potential inaccurate documentation. ● Prepared and maintained audit filling, follow up call doctor’s office, and sending faxes. ● Observed internal control procedures and evaluated effectiveness to ensure compliance and regulations are being followed. ● Managed projects, including departmental and division initiatives. Prior Authorization Clinical Specialist (Contract) OMNICARE - Northern IL

June 2014 to December 2015

● Initiated prior authorization as directed to the pharmacist documentation notes prior to patient diagnosis. ● Followed Up doctors and prioritized urgent medications.

● Verified and evaluated safety procedures in order medications and lab work. Specialty Pharmacy Technician (Contract)

CVS CAREMARKS - Mount Prospect IL

February 2014 to May 2014

● Ran test claims placing outbound and inbound calls scheduling specialty Medication.

● Clinical documentation on patients records processing refills prescription order. ● Verified insurance benefits copay. Office Manager (Contract)

SIMPLY Rehab Healthcare Inc.

February 2012 to September 2013

● Managed office functions supervise patients care and employees.

● Maintained staffing log for home health aides, nurses and therapies.

● Established homebound patients for healthcare providers prepare reports, invoices and supplies. ● Prepared and set up for business marketing tools for health fairs for clients. Medical Assistant (Part-time)

Swedish Covenant Hospital OBGYN Office

April 2010 to November 2010

● Filed medical records

● Scheduled appointments.

● Checked vital signs.

● Checked medical history data

● Filed insurance forms.

● Collected lab specimens.

● Sterilized and cleaned instruments.

Business Marketing Coordinator

Life Home Healthcare Inc. - Skokie IL

January 2008 to March 2010

● Implemented business market development initiatives which support the achievement of growth objectives and strategies of the company quality of care for excellent skilled nursing services. ● Created a business layout marketing tool for the company.

● Prepared for marketing materials presentation for doctors, healthcare providers, and patients. Surgical Technician (Part-time)

Eye Surgeons S.C. - Chicago IL

April 2008 to May 2009

● Performed basic ophthalmic testing procedure measures eye function patients peripheral vision depth perception and color to assist and diagnosing treatment.

● Examined eye using slit lamp checking for abnormalities of cornea in any chambers. ● Applied eye drops to anesthetize document test results chart on graph paper. Project Assistant - JD Events Customer Service Representative ROBERT HALF Goat Staffing

Education

Associate Degree in Medical Assistant

Banner Institute - Chicago, IL

August 2006 to May 2007

Bachelor of Science in Business Administration

University of San Carlos - Cebu City, PH

May 1989 to June 1995

Skills

• Excellent Communication

• Administrative and Business Marketing

• Remote support experienced

• Data Analyst

• Clinical Laboratory

• ICD codes and forms

• Proficient with Microsoft analysis Word, Excel, Outlook and any software technology • CPT Coding

• Nursing

• Anatomy Knowledge

• Education Teaching Coaching

• HIPAA

• Epic

• ICD-10

• Triage

• Medical Terminology

• Medical Coding

• Insurance Verification

• EMR Systems

• Ophthalmology Experience

• Medical Office Experience

• Medical Records

• Employee Orientation

• Information Security

• Experience Administering Injections

• Physiology Knowledge

• Medical Billing

• ICD-9

• Google Analytics

• Quality Assurance

• Keyword Research

Certifications and Licenses

AED Certification

BLS Instructor License

First Aid Certification

CPR Certification

Additional Information

License Paraprofessional Educator IL State Board of Education Basic Life Support Instructor

Wrightwood College-American Heart Association

January 2018 to Present

BLS – Led course teaches both single-rescuer and team Basic Life support skills for application in both prehospital and in facility environments, with a focus on High-Quality CPR and team dynamics authorize to teach all Heartsaver-level courses, including Heartsaver First Aid, Heartsaver First Aid CPR AED and Heartsaver Pediatric First Aid CPR AED. ADDITIONAL INFORMATION BUSINESS EXPERIENCE :

Cocodelle Organic Spa Business Owner - Self Employed Entrepreneurial managing operations organic skin care products. Creating budget reports and developing marketing campaigns. Creating blogging and social media ads and promoting networking events.

APS Air Purification Services Business Owner- Self Employed Managed sales associates and also engaged in staffing and recruitment for Independent distributors for business that sold Air Purifications Services “Vollara Air & Surface Pro” targeted for COVID-19 preventions. Prometric Medical Coaching & Health Consulting Admin Consultant - Self Employed Out team provides private tutoring and guidance sessions to you for all students for all ages, especially the National Exams especially the National exams such as MCAT, DAT NCLEX, PCAT, USMLE, OET, TOEFL and now we are including personal statement editing, English Essay writing and reading skills. SAT or ACT Test preparation Computer/IT or Engineering guidance and much more. We focus on you with excellent doctors to teach Health Professionals. OET(Occupational English Test) MCAT, DAT (Dental Admissions Test) private tutoring homework help for calculus Algebra 1, Algebra 2 All Science class tutoring including Pharmacy, Pathophysiology, Neuroscience, Microbiology, Biochemistry, Molecular Biology. PhD and research GCP certified course or private instruction . Personal Training Certificate based on Anatomy and Physiology and Kinesiology for all fitness trainers. Basic Life Support and CPR Skills for youth in middle school and High School. Fitness and Weight Management guidance. Discover and Develop. Better Brain, Better Body and Better Future Career

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