Customer Service Human Resources

Marlena Thomas

*** * *** ** *******, IL ***** 773-***-**** *************@*****.***

OBJECTIVE

Organized, independent worker with strong customer service and time management skills looking for a company that will allow my skills to be an asset to their company.

EXPERIENCE

FC Associate

Amazon Chicago, IL Jan. 2021 – April 2022

●Prepared packages for shipping

●Collected items for shipping

●Placed packages in docking stations

Cashier and Servicing Clerk

Jewel-Osco Chicago IL Jan. 2020 – Aug. 2021

●Assisted customer throughout the store

●Assisted customers with checking out

●Conducted safe protocols daily

Assistant Wait Staff

Long Horn Steakhouse Oakville, IL June 2018 – Oct. 2018

●Assisted servers and customers

●Served food and drinks to customers

●Prepared tables for parties (including wrapping silverware and cleaning the floor around the table)

Server and Cashier

Portillo’s Hot Dogs Oakville, IL Mar. 2018 – June 2018

●Used the POS system to take orders

●Gave customers their orders when ready

●Performed other maintenance duties when requested

Teacher Assistant

Hope Excel RTW Chicago, IL Sept. 2015 – June 2016

●Assisted the Lead Teacher with lesson plans

●Chaperoned on all field trips

●Provided assistance with activities with children

●Marlena Thomas

●949 E 130 Pl Chicago, IL 60827 773-***-**** *************@*****.***

EDUCATION

Human Resources

University of Phoenix Phoenix, AZ May 2014

Could not finish due to loss of mother in 2015

Honors

Queens with Gems Program at Hope Excel Reaching the World

REFERENCES

Misha Woodard

Amazon 312-***-**** or *************@*****.***

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