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Customer Service Administrative Assistant

Location:
Fort Wayne, IN
Salary:
15.00
Posted:
October 25, 2023

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Resume:

JANE I THOMAS

**** ********* **** **** *****, IN. 46818

Cell 260-***-****

Summary

Administrative support professional experienced working in fast-paced environment demanding strong, organizational, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions at all levels. Detail-oriented and resourceful in completing projects and able to multi-task effectively.

Skills

Strong organizational and interpersonal skills.

Maintain professional phone manners, office etiquette and customer service skills.

Self- motivated and cooperative team member.

Software: All Windows operating systems.

Microsoft Word, Excel, Outlook

Filing and data entry, scan, fax

Experience

Administrative Assistant (part time) – Premise Health Services

(with Raytheon Corp.) Fort Wayne, IN 5-2011 to 3/2019

Responsible for answering phones, taking messages, etc.

Maintain close contacts with patients and assists them with their medical needs

Responsible for scanning patients notes for visit into computer so that it's updated on patient’s records

Schedule Red Cross Blood Drive (every 2 months) all necessary in-house posters, e-mails, registering employees for their time schedule.

Schedule Francine Friends (twice/year) make necessary calls, posters, etc.

Maintained and updated the Nursing Centers Policy and Procedures Notebooks, MSDS forms, State and Federal Regulations, OSHA Requirements

Check Automated External Defibrillator (AED) machines monthly and input data into computer and maintenance on machine as required- change battery, pads, etc.

HR/Payroll Specialist – Petroleum Traders Corporation – Fort Wayne, IN 3/99 – 1/09

Conducted new hire interviews/orientations

Made daily and weekly time card calculations for ADP payroll

Confirm monthly insurance billing for employees

Maintained Excel spread sheets for 114 employees referencing personal and vacation days

Billing insurance and previous billing in other jobs

References will be sent upon request.

Education

East Aurora High with diploma

Indiana/Purdue-Fort Wayne- Supervisory and Leadership Development course



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