GHULAM MURTAZA

Oxford Tower, Business Bay Dubai, UAE

(C) +971-**-*******

(E) ad0l39@r.postjobfree.com

October 20, 2023

Human Resources Department

RE: Office Administrator

Attention: Human Resources Department

Objective:

Highly accomplished and seasoned professional with over 20 years of dedicated experience in office administration, spanning roles from Office Supervisor to Office Manager, within large-scale organizations. Adept at managing personnel, driving teams to success, and optimizing operational efficiency. Seeking a new and challenging opportunity in a similar role to leverage my extensive expertise and leadership skills for the continued growth and success of an organization.

Professional Summary:

A results-oriented professional with a strong background in administration, leadership, and management within the information technology industry. Proven ability to optimize operations, streamline processes, and enhance organizational efficiency. Skilled in team management, strategic planning, and ensuring seamless administrative workflows. Adept at fostering a positive work environment and achieving both individual and team goals.

Professional Experience:

Al Manar Computers and Information Technology, United Arab Emirates Administrator Officer 2003 - 2015

• Managed and supervised administrative staff, overseeing their day-to-day operations, performance, and development.

• Spearheaded and executed administrative policies and procedures to enhance operational efficiency and streamline workflow processes.

• Collaborated with department heads to ensure effective coordination and communication across various teams.

• Played a pivotal role in the strategic planning, forecasting, and budgeting processes to meet the company's growth objectives.

• Oversaw human resources functions, including recruitment, training, performance evaluations, and employee relations.

• Implemented efficient record-keeping systems, resulting in improved data accuracy and retrieval.

• Worked closely with senior management in making critical decisions to drive the company's success and growth.

GHULAM MURTAZA

Oxford Tower, Business Bay Dubai, UAE

(C) +971-**-*******

(E) ad0l39@r.postjobfree.com

Supervisor 2015 - 2020

• Directed and managed a team of administrative professionals, ensuring they met performance and productivity targets.

• Assisted in developing and implementing company-wide strategies for productivity and performance improvement.

• Conducted regular training sessions to enhance the skills and knowledge of the administrative staff.

• Acted as a liaison between staff and upper management, facilitating effective communication. Manager 2020 - Present

• Promoted to Manager, overseeing the entire administrative department.

• Led strategic initiatives to optimize departmental operations, resulting in cost savings and improved efficiency.

• Collaborated with IT professionals to ensure the seamless integration of administrative systems with the company's IT infrastructure.

• Implemented and maintained comprehensive performance metrics and KPIs to track departmental performance.

• Developed and executed training programs for administrative staff, fostering professional growth. Academic Education

• Two Years Diploma in Computer Engineering (Institute of Modern Technology Islamabad)

• B.A (Bachelor Degree’s in Arts (Year 2000 Punjab University, Lahore, Pakistan)

• F.A (Year 1996, Board of Intermediate Gujranwala, Pakistan)

• Matric (Year 1994, Board of Intermediate Gujranwala, Pakistan)

• NCC (National Cadet Corps Certificate of Service in 1995) IT Professional Training & Certifications.

• MCITP (Microsoft Certified IT Professional)

• MCTS (Microsoft Certified Technology Specialist)

• MCE (Microsoft Certified of Excellence)

• MCSE (Microsoft Certified System Engineer)

• CCNA (Cisco Certified Network Associate)

• CEH (Certified Ethical Hacker)

• Computer Engineering Diploma

GHULAM MURTAZA

Oxford Tower, Business Bay Dubai, UAE

(C) +971-**-*******

(E) ad0l39@r.postjobfree.com

• Microsoft Exchange Server Certified.

• Computer Operating and Designing Diploma

• Diploma in Accounts

Skills:

• Leadership and Team Management

• Administrative Policy Development

• Customer Support

• Microsoft Office Suite

• Strategic Planning and Execution

• Sales and Marketing

• Budgeting and Financial Management

• Human Resources Management

• Communication and Interpersonal Skills

• Record Keeping and Documentation

• IT Integration and Systems Improvement

• Problem Solving and Decision Making

• Excellent skill in IT Software & Hardware

Languages:

• Fluent in English and [Hindi, Urdu, Punjabi, Arabic Languages] REFERENCES AVAILABLE UPON REQUEST

Please see the next pages. my WES attestation documents and IELTS certificate CANADIAN EQUIVALENCY SUMMARY

Diploma (two years)

CREDENTIAL ANALYSIS

1. Name on Credential: MURTAZA, Ghulam

Credential authentication: Documents were verified by the institution Country or Territory: Pakistan

Credential: Bachelor of Arts

Year: 1999

Awarded by: University of the Punjab

Status: Recognized Institution

Major: Liberal Arts

Canadian equivalency: Diploma (two years)

Educational Credential Assessment for Immigration, Refugees and Citizenship Canada Name: MURTAZA, Ghulam Date: June 21, 2021

Date of Birth: April 6, 1978 Ref#: 5071360IMM

Page: 1 of 1

This WES ECA report is intended for use in connection with a IRCC immigration application. IRCC will verify the report against an electronic copy from WES. Your WES ECA report will be voided and not accepted by IRCC if it is found to be altered or modified in any way.

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