Management Team Executive Assistant

Celisse Garcia

Dania, FL ***** ■ 786-***-**** ■ ***********@*****.***

Highly motivated and driven operations professional with 7 years of management experience in fast-paced environments. Thoughtful scheduling coordinator maintaining operational functionality and long-term employee satisfaction. Creative team manager allocating talent according to operational needs and personal strengths. A team player with a proven ability to work proactively in complex and busy environments. Microsoft Office Quickbooks

Inventory control Operations oversight

Schedule management Team building and leadership

Data management Yardi

Outlook Hippo CMS

Senior Operations Coordinator / Executive Assistant, 01/2018 to Current Miami Design District & Associates

Provided full administrative support to the Director of Operations, Maintenance Supervisor and Assistant General Manager.

Administered daily operations, regarding general maintenance, marketing and leasing activity.

Supervised a team of 15 technicians to ensure successful operations. Submitted over 20 work orders daily in Hippo.

Coordinated annual inspections for fire alarm systems throughout the property. Resolved the complaints of over 450 tenants ensuring they were addressed promptly and appropriately.

Provided daily direction for operations staff based on current priorities. Maintained onsite presence to oversee operations and verify compliance with company operational standards.

Supervised daily operations by recommending improvements, noting areas for concern and rewarding exceptional results.

Professional Summary

Skills

Experience

Increased employee job satisfaction with hands-on, motivational approach. Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements.

Built relationships with vendors and monitored supply chain to spot and correct deficiencies. Freelance, Artist & Sales Representative, 01/2011 to 01/2018 Sephora

Oversaw merchandising, demonstrations, events, and appointments Guided customers with any help regarding their concerns Boosted company sales, traction, and overall marketing Maintained clean and orderly retail and demonstration areas Enhanced overall customer experience with regards to sale items Cover Fx, MAC, SuperGoop, ABH, Chanel, Sephora, Ulta Beauty, DIOR Makeup

Customer service, Electronic Biller/Accountant, 01/2009 to 01/2011 Cole, Scott & Kissane – P.A.

To clients regarding collections, invoices, payments, and refunds Managed A/R reports for attorneys

Monitored assigned accounts, clients calls, adjustments, client reconciliations and memos Cultivated effective and cooperative relationships between adjusters and clients Jan 2002

Southwest Senior High School

English/Spanish

Education

Language

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