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Client Services Compliance Analyst

Location:
Chattanooga, TN
Posted:
October 23, 2023

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Resume:

Terri Black MBA,

**** *** **** *****

Chattanooga, TN

423-***-****

SUMMARY OF QUALIFICATIONS

Over 30 years of insurance experience including compliance, underwriting, billing and client services.

Highly effective communication, analytical, organizational, and people skills

Strong work ethic, collaborator with the ability to work independently.

RELEVANT SKILLS

Compliance Analyst

Reviewed benefits for compliance with Federal and State Regulations. Prepared documents for department of labor audits as well as internal audits

Underwriting

Review proposals to determine risk and if rates are competitive. Work with sales to determine how to position a case to win or renew.

Billing Auditor

Review processed reconciliations for accuracy and timeliness. Results will be communicated to the Billing Supervisor

Senior Billing Specialist

Reconcile payments with statements and provide audits for accounts receivable for collection. Educate and effectively communicate with clients verbally or written, concise & technically correct information within a set period. Ability to explain audits and other correspondences to Employers and third parties.

EMPLOYMENT HISTORY

Cigna Compliance Analyst 10/2012-10/23

Cigna Underwriter 7/2007-10/2012

Anthem Billing Auditor 5/2005-2/2007

WellPoint Senior Billing Specialist 1/1999-5/2005

EDUCATION

M.B.A Health Care Management University of Hartford

B.B.A., Accounting, Augusta State University

References available upon request.



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