Property Manager High School
Resume:
JOHANNA
STOWERS
stowersjohanna@gmail.c
om
Manteca, CA 95337
Versatile Property Manager bringing solid blend of people skills combined to implement and enforce property rules and regulations. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. PROFESSIONAL SUMMARY
InterSolutions - Leasing Consultant
Sacramento, CA • 09/2021 - Current
Walmart - BAKERY/Deli Associate
Bakersfield, CA • 10/2018 - 06/2021
WORK HISTORY
Maximized building occupancy by closing new residential leases and achieving established sales quotas.
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Networked with prospective residents by email,
telephone and in-person meetings to understand
residential needs and requirements and identify sales opportunities.
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Responded to Common Area Maintenance (CAM)
inquiries.
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Kept meticulous records of correspondence between
management and tenants.
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Invited prospects to fill out application upon completion of property tour.
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Toured property with prospective tenants and provided wealth of information in regards to its key features.
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Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
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Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
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Opened new inventory and rotated stock by dates to maintain freshness.
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SKILLS
• Prospecting assistance
• Fair housing policies
Property tours and
inspections
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• Lease oversight
• Sales
• Property Management
• Leasing and sales
Telephone and email
etiquette
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• Property Inspections
• Maintenance requests
Relationship building and
retention
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• Administrative support
• Lease writing
• Application verification
KAPLAN COLLEGE
Bakersfield, CA • 05/2011
DIPLOMA: Medical Assisting
WARNER HIGH SCHOOL
Alturas, CA • 06/1987
EDUCATION
High School Diploma
KERN ASSOCIATES INC. - Casino Cage Cashier
Bakersfield, CA • 02/2015 - 11/2016
Walmart - Fresh Produce Associate
Bakersfield, CA • 03/2012 - 02/2015
Listened carefully to customer instructions and prepared orders according to those preferences.
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Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
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Delivered exemplary customer service to guests, even in peak business periods to promote retention.
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Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
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Quickly and accurately counted drawers at start and end of each shift.
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Counted and recorded assigned funds and made
exchanges of funds throughout shift.
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• Issued gaming coins and tokens to customers for cash. Enforced company standard operating procedures,
gaming regulations and Title 31 compliance.
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Performed check cashing for customers based on
company policies.
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Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
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Handled money, ticket and chips exchanges for
customers.
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Audited money drawers and hand or machine-counted
large cash values.
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Calculated and verified value of players' winnings or losses.
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• Balanced books with daily summary reconciliations. Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
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Received and unloaded new items upon delivery and
checked products for damage and order accuracy.
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Checked for outdated and overripe grocery items and removed from inventory.
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Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
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Readied items for sales floor stocking by affixing tags and preparing shelf labels.
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• Pleasantly greeted customers and provided prompt and Vaughn Realty - Property Manager
RIDGRCREST, CA • 09/2001 - 09/2008
courteous service.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing
initiatives, business plans and tenant outreach programs.
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Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
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Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
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Introduced prospective tenants to types of units
available and performed tours of premises.
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Verified income, assets and expenses and completed file tracking sheet for each applicant.
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Prepared specifications, solicited bids and approved subcontracts for building services.
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Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major
repairs and capital improvement projects.
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Maintained original leases and renewal documents in digital and hardcopy format for property management office.
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Maintained sufficient number of units market-ready for lease.
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Completed final move-out walk-throughs with tenants to identify required repairs.
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Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
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Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
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Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
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Followed up on delinquent tenants and coordinated
collection procedures.
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Coordinated with janitorial and engineering staff on maintenance and upkeep.
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