Data Entry Front Desk/ Phlebotomy
Resume:
Gilroy,CA *****
**********@*****.***
Ester Garza
SKILLS
● Excellent communication and interpersonal skills
● Capacity to multitask, work independently and be self-motivated
● Proficient in Data Entry and File Management
● Ability to manage change in a positive manner
● Scheduling and Calendar Management
● Dedicated in building client relationships resulting in customer satisfaction, retention, and sales
EXPERIENCE
Phlebotomy Externship- Lumos Clinical Trials
1/30/2023-2/3/2023
● I have completed over 60 successful venipunctures
● Over 10 butterflies
● Experience in geriatrics
● Experience in pediatrics
● Patient Data entry
● Restocking materials
In-home Child Care, Gilroy— Self employed child care provider 1/2021-10/2021
● Encouraged good behaviors using positive reinforcement methods.
● Instructed children on proper health and personal habits.
● Organized and engaged in recreational activities such as puzzles and games.
● Communicated openly with the child's parents about daily activities and behaviors.
● Implemented curriculum appropriate for their age.
● Maintained a safe environment.
● Made nutritious meals and snacks.
Daniel Cormier Wrestling Academy,Gilroy Front Desk/ Reception 6/2020-11/2021
● Maintained a record of all guests and members coming to the gym.
● Handled all incoming calls and answered the enquiries made.
● Assisted the Duty Manager in maintaining the gym.
● Administered payments made by the members.
● Resolved all customer complaints.
Gilroy Health and Wellness Center, Gilroy— Chiropractic Assistant 11/2021 - 7/2022
● Warmly greeted each patient by name as they checked in for their appointments.
● Gave patients the proper paperwork needing to be filled out.
● Reviewed paperwork to ensure accuracy and completion, and explain any required procedures to prepare the patient before the chiropractor's exam and treatment.
● Answered the phone.
● Scheduled patient appointments.
● Telephoned patients who have missed their appointments.
● Collected payments.
● Entered charges and payments.
● Updates doctor stat sheets and daily patient count.
● Keeped Office manager informed of any supplies that need to be ordered
● Showed the patient to the appropriate room.
● Keeped rooms clean and organized.
EDUCATION
Carrington college — Certificate in Medical billing and coding 10/2018- 6/2019, Sacramento CA
Phlebotomy Training Specialist September 2022, Santa Clara CA Certified Phlebotomy technician
March,9 2022- March,8 2025
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