Sibel Kulahci

Salesforce Developer and Administrator

Winston Salem, NC

336-***-****

ad0knb@r.postjobfree.com

https://www.linkedin.com/in/sibelkulahci/

Fully Work Authorized No Visa Sponsorship Required PROFESSIONAL SUMMARY

Dedicated Salesforce Developer and Administrator with approximately 2 years of experience, specializing in CRM function development on the Salesforce.com and Force.com Platform while following Agile methodology. Passionate about continuous learning. Experienced Instructor and Mathematician with over 10 years of experience, possessing strong communication, problem-solving, and analytical skills. Eager to enhance skills in an innovative company.

KEY SKILLS

Salesforce: Flows, Process Builder, OOP, Validation Rules, Approval Process, Report and Dashboard, Data Loader, Security, Object Management.

Programming: Apex, JavaScript, SOQL, SOSL, HTML, CSS, Visualforce, Lightning Web Components (LWC), Aura.

Tools & Methodologies: Excel, Git & GitHub, Agile Development, SDLC, REST API Integration, SCRUM, Governor Limits, Batch Apex, Triggers, Simple Apps Integration, Data Migration. Soft Skills: Analytical Thinking, Mission-driven and committed, Goal-oriented, Self-motivated, Collaborative, Effective Communication, Strong problem-solving Abilities, code reviews. PROFESSIONAL EXPERIENCE

Salesforce Developer & Administrator - Talentech Solutions, New York, NY ( 11/2021 – Present ) As a Salesforce Developer, took part in every stage of 3 different projects which are Real Estate, Banking, and Technical Support in the leading consultant company where continued to work.

• Developed a nationwide 100+ users Force.com application to build CRM connections to manage 500+ centers.

• Configured custom objects, custom fields, record types, advanced formulas, validation rules, master- detail relationships, lookup relationships, and customized standard objects using Salesforce best practices for data management, quality, and clean data.

• Used Data Loader tools for CSV file processing to insert, update, and bulk import or export data from Salesforce.

• Maintained and structured the creation of profiles, roles, permission sets, Org-Wide default, and sharing settings to ensure users only had access to objects, records, and fields needed to perform duties.

• Built automation via flow, approval process, email temps, and email alerts to automate the business process to properly solve business needs.

• Designed the user interface via lightning app builder, record types, and page layouts to facilitate a better end-user experience and increase user adoption, so user experience by 85% and improved.

• Constructed reports and dashboards to give users access to meaningful data and allowed the organization to make better and more informed decisions.

• Created Apex Triggers and Reduced manual data entry by 90%, Controller classes for various functional needs in the application, and used batch classes as the best practice for manipulating large amounts of data.

• Generated custom user interfaces using Aura components and LWC (Lightning Web Components).

• Developed Web Service Callouts and integrated Salesforce.com with other applications using REST API and SOAP API and used remote site settings.

• Managed the sandbox for testing and migrated the code to the deployment instance after testing.

• Migrated the code/components from one Sandbox to another Sandbox using Changeset. Mathematics Teacher -Private and Public Schools (06/2006-07/2019)

• Utilized the e-school app which is a Salesforce. com-like CRM platform, effectively over 13 years, managing school and student-related data effectively as an end user.

• Served as Math Department Head.

• Collaborated with other teachers to plan lessons promoting learning and student engagement.

• Analyzed students' scores data and increased student results by 11% in the state exam.

• Taught AP Calculus, Statistics, Algebra, Geometry, and Trigonometry to 9th-grade through 12th-grade students.

• Coordinated with other teachers to prepare students for SAT and ACT math exams. EDUCATION

Bachelor of Science Mathematics

Cukurova University, Adana, Turkey

Master of Education Management and Inspection

Akhmet Yassawi University, Kazakhstan

CERTIFICATIONS

Salesforce Certified Administrator (SCA)

Salesforce Certified Platform Developer

Salesforce Certified Associate