SKILLS

WORK HISTORY

AMBER TSAKONAS

815-***-**** • ad0kmt@r.postjobfree.com • Lake Villa, IL 60046 • WWW: Bold Profile Quality Deliverables

Quality Risk Management

Critical Thinking

Creative Solutions

Staff Training

Corrective Actions

Document Quality

Active Listening

Regulatory Compliance

CGMP Regulations

Excellent Problem-Solving

Capability

Employee Performance

Reviews

Sep 2022 - Sep 2023

North Chicago, IL

Quality Supervisor / Jelly Belly

Maintained QA programs.

Directed and supervised 6 employees involved in product inspection and quality control procedures.

Oversaw department of 6 by supervising daily operations, providing technical support and coordinating personnel.

Developed monthly reports showing inspections and improvements. Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.

Supported audits and led teams to fully investigate quality control processes and root out deficiencies.

Coordinated disposal of discrepant materials unsuitable for rework or recycling.

Monitored staff organization and suggested improvements to daily functionality.

Recorded, analyzed, and distributed statistical information. Inspected products and worker progress throughout production. Established inspection equipment to meet quality control standards. Jun 2022 - Sep 2022

Antioch, IL

Quality Technician / Deli Source

Performed thorough inspections of incoming materials and outgoing products.

Evaluated samples against standards by completing measurements, visual inspections, and other established tests.

Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements. Adhered to safety and clean area procedures to comply with agency and regulatory mandates.

Maintained quality documentation and records for conformance EDUCATION

with relevant standards.

Reported problems and concerns to management.

Performed tests and inspections to conform to established standards.

Sep 2021 - Jun 2022

Antioch, IL

Shift Lead / Walgreens Boots Alliance

Completed store opening and closing procedures and balanced tills.

Trained new employees and delegated daily tasks and responsibilities.

Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Trained and mentored new employees to maximize team performance.

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Helped store management meet standards of service and quality in daily operations.

Enforced company policies and regulations with employees. Completed cash and credit card transactions accurately using POS software.

Conducted performance reviews and provided staff with feedback and guidance.

Sep 2008 - Jun 2018

Various

Department Manager / Walmart

Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Communicated with managers of other departments to maintain transparency.

Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up. Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Evaluated employee performance and conveyed constructive feedback to improve skills.

Created and enforced department policies, procedures and standards to establish productivity and quality.

May 2004

Woodstock, IL

High School Diploma

Woodstock High School

CERTIFICATIONS

SQF

HACCP

PCQI

CGMP

NSF

Contact this candidate