Shirin Delfani
Mobile:+** -912-***-****
Home:+98 -214-***-****
*************@*****.***
SUMMARY
Profile: Female, 33, Married
Nationality: Iran
Current Location: Iran, Tehran
Current Position: Account Manager
Company: Tavana Abzar Parto
Salary expectation: Negotiable
WORK EXPERIENCE
Tavana Abzar Parto
Iran, Tehran
Account Manager May 2020 - May 2021
1-builds and maintains strong client relationships 2-ensuring satisfaction and maximizing sales opportunities. 3-creating and implementing strategies to acquire new customers. 4-identify upselling and cross-selling opportunities, address customer concerns, and provide regular updates and reports to clients and stakeholders. 5-Provides support across the customer lifecycle and Handles various clients and sales activities
6-made and developing sales plans and strategies to achieve sales goals 7-Recruiting and hiring sales staff and developing training programs Turas Engineering and
Project Supply
Turkey, Istanbul
Sales Engineer Apr 2019 - Apr 2020
● Develop relationships with our present clients, through managing and interpreting their requirements and maximize their potential by supporting sales managers and paying regular visits to their sites and search for new clients who might benefit from company products or services.
● Promote and persuade clients regarding products and services that Turas represents and distribute along with our related aftermarket support and services.
● Prepare technical and commercial proposals in coordination with Procurement and Order management department.
● Provide pre-sales or pre-purchase assistance to the procurement team through negotiation of technical and commercial issues and quotation strategies with the customers which might involve purchasing process.
● Recognize, meet or exceed sales KPI in order to meet regular sales targets and coordinate sales projects.
● Keep and scrutinize customer’s records to prepare accurate reports for head office.
● Develop a keen understanding of the manufacturers, brands, product lines to provide sufficient technical back up to enhance selling efforts. ERP kish
Iran, Tehran
QA and Planning
Specialist
Aug 2014 - Dec 2018
control ISO standard in my company
Preparation, Design & Implementation of Personnel Evaluation Procedure Preparation & Gathering Personnel Information With Softwares Like Access & Excel Preparation & Implementation of Training Plan Due To Training Needs Preparation & Design of Procedure For Logistics of Personnel Preparation of Different Procedures Work Instructions In Relation With IMS Preparation of Personnel Job Description & Definition of Ù Duties For Different Units
Implementation of Manpowering System For Different Projects In Company Preparation of Yearly Budget Plan For Different Organizational Units Design & Following Up Procurement Process
Preparing Different Documents For Tenders
EDUCATION
2008 - 2012
Islamic Azad University, Science and
Research Branch, Tehran
-Physics - Bachelor(BSc/BA)
Iran, Tehran
2013 - 2016 Amirkabir University of Technology
-Physics - Master (MSc/MA) Iran, Tehran
SKILLS
CRM Software Intermediate
Word Intermediate
Excel Advanced
fluka Intermediate
Powerpoint Intermediate
LANGUAGES
Turkish Pre intermediate
English Professional
CERTIFICATES
2016 DINO DANESH
IELTS
Iran
ABOUT ME
I haven't been working since 2021 after becoming pregnant with my first child and having been advised by my doctor to rest and avoid too much activity due to the certain circumstances. After having my child during the pandemic I decided it was best for me to stay home and raise her because of the Covid situation. Now that's she's grown up I would like to restart my professional life. (Valid V-1 visa of Canada till 21/09/2027)