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ClassA LiCustomer Service Strategic Planning, accomplished safe driver

Location:
Atlanta, GA
Salary:
60,000
Posted:
October 23, 2023

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Resume:

JERMAINE SMITH

Atlanta, GA *****

404-***-**** - ad0kk6@r.postjobfree.com

PROFESSIONAL SUMMARY

CAREER SKILLS/KNOWLEDGE Ability To Perform Under Pressure Attention To Detail Customer Service Direct Sales (cold call) Professional Integrity Ability To Meet Deadlines Relationship Building Sales Motivation Sales Training Strategic Planning Team Building Territory Management Motivated driver with impeccable driving record and over two years of transportation industry expertise. Offers focus and skills in route management and freight documentation. Adept at operating semi equipment. Highly attentive to changing road and traffic conditions. ACCOMPLISHMENTS

• Named Best of the Best Rising Star Driver of the year, (2022).

• Documented and resolved mechanical issues which led to on time delivery. SKILLS

• Planning Abilities

• Tractor Trailer Driving

• Equipment Inspection

• GPS and Route Planning

• Vehicle Inspection

• Route Logs

WORK HISTORY

09/2021 to CurrentCDL Truck Driver

Hirschbach Motor lines, OTR – East Dubuque, IL

• Inspected trucks for malfunctions and reported vehicles to management for corrective action.

• Maintained daily, legible DOT log book and submitted corresponding documents.

• Obtained necessary permits and licenses to operate various commercial vehicles legally.

• Finalized daily logs on schedule to update internal records and uphold DOT requirements.

• Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.

• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

• Contacted dispatch to report delivery incidents and determine best methods for resolution.

10/2019 to 06/2021Delivery Truck Driver (non CDL)

Men Of Power Trucking – Atlanta, Ga.

• Drove box truck OTR. Non CDL.

• Met all delivery deadlines.

• Daily inspection of all equipment.

• HOS compliant.

• Created routes based off weather conditions and deadlines. 01/2006 to 09/2019Porter

Kaney And Lane – Atlanta, Ga.

• (cleaned and maintained parking lot at Piedmont Hospital/Emory Hospital)

• Emptied waste paper and other trash from premises and moved to appropriate receptacles.

• Increased workplace safety by immediately reporting potential hazards. 04/2016 to 08/2019Uber/Lyft, Ride Share Driver

Uber And Lyft – Atlanta, Ga.

• Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.

• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.

• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.

• Communicated with customers to provide delivery updates and confirm delivery locations.

• Followed company guidelines and policies when interacting with passengers.

• Utilized GPS and other navigation tools to plan routes and stay on schedule. 10/2007 to 01/2016Contractor Manager

Subscription Acquisition Solutions, Inc, Dekalb Sunday

• Savings” (DSS) Project for the Atlanta Journal-Constitution (AJC)

• Created, built and managed a turnkey assembly, distribution and sales operation for the AJC's “DSS” project

• DSS is a Sunday newspaper readership and coupon sales program in Dekalb County, GA

• Recruited, hired, trained and manage a warehouse assembly staff of ten to assemble four preprint coupon/news sections with the newspaper front page into completed Sunday newspaper for eight thousand Sunday newspapers weekly and manage a distribution staff of five to deploy all eight thousand Sunday papers to sixty sales staffers at various locations throughout Dekalb County under time constraints

• Lead and facilitate sales staff of sixty to sell as many Sunday newspapers as possible weekly

• Other DSS project weekly responsibilities: Collect, reconcile and deposit all monies for Sunday newspapers sold, staff payroll, support custodial services for operations warehouse, oversee maintenance and repair on distribution van fleet. 01/2008 to 11/2008Loss Prevention Supervisor

J.C. Penny Corporation

• Daily responsibilities included video surveillance of entire facility (retail showroom and warehouse storage area), maintained logs and records for staff hours and materials/equipment used, updated/organized case file notes on employee and general public theft offenders to facilitate and support appropriate legal action with state and local law enforcement

• When necessary apprehended persons involved in store product or equipment theft, conducted investigation interviews and turned over offenders to law enforcement officials.

• Patrolled store premises to detect and prevent shoplifting and security breaches. 01/2006 to 10/2007Sales & Service Installation Technician Atlantic Cable Services – Atlanta, Ga.

• Promoted and sold cable television and internet services via door to door and kiosk marketing

• Educated cable customers and prospective customers on cable and internet service features, benefits and promotional pricing options

• Installed cable television and internet systems (included full install of external and internal wiring, connection of cable receivers and internet modems, ensured that all cable receiver and internet modem devices worked properly with customers televisions and computers)

• Conducted uninstalls for former cable customers and inventoried and returned their cable devices to Atlantic Cable.

08/2002 to 03/2006Inside Sales Representative

Atlanta Journal

• Made outbound telemarketing sales calls based on prospect lists provided by the Atlanta Journal-Constitution to acquire new home delivery newspapers subscribers

• Generated one new newspaper subscriber sale per every ten telephone contacts, averaged three sales per hour and forty sales per week. 06/2001 to 09/2002Steel Worker

Base Manufacturing

• Worked in machine shop where industrial steel products were milled

• Responsible for measuring and marking the dimensions and reference points for parts to be machined

• Responsible for using instruments to verify that parts were machined properly and meet compliance standards and specification precisely. 01/2001 to 09/2002Bailer Room / Quality Control

Jet

• Maintained operator logs, forms and records in accordance with company policies and OSHA (Occupational Safety and Health Administration) regulations.

• Operated lift to properly deploy waste products at compactors. 03/2002 to 07/2002Outside Sales Representative

Atlanta Journal Constitution – Atlanta, Ga.

• Canvassed door to door making personal home marketing calls for the Atlanta Journal-Constitution to acquire new home delivery newspapers subscribers

• Generated one new newspaper subscriber sale per every fifteen contacts, averaged 1.5 sales per hour and twenty-five sales per week. EDUCATION

04/2007Bachelor of Science: Business

Westwood College - Atlanta - Atlanta, GA



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