Customer Service Front Desk

Bobbi Lockerby

Chesapeake, VA

**************@*****.***

+1-206-***-****

Work Experience

Front Desk Associate/Receptionist

La Quinta Inns & Suites - Norfolk, VA

January 2022 to Present

I check guests in, adhere to any maintenance or housekeeping issues. I work between 3:00 to 11:00 p.m. currently and I work alone during this time frame so I am comfortable with having to manage multiple tasks at once. I provide excellent customer service. I answer phones, make reservations, cancel reservations, pre-authorize reservations, and charge incidentals. I am very comfortable with using computers and ID scanners. I am also very friendly and I am able to work under stressful conditions while wearing a smile on my face I have worked many housekeeping jobs as well, I've cleaned beach houses, commercial cleaning, hotels, house cleanings, etc. Education

Bachelor's degree in Human Services and rehabilitation Post University - Waterbury, CT

January 2022 to Present

Skills

• Guest Services

• Front Desk

• Computer Operation

• Cleaning Experience

• Customer Service

• Microsoft Word

• Upselling

• Phone Etiquette

• Computer Skills

• Microsoft Powerpoint

• Communication Skills

• Microsoft Excel

• Data Entry

• Organizational Skills

• Multi-line Phone Systems

• Microsoft Office

• Administrative Experience

• Typing

• English

• Cash Handling

• Microsoft Outlook

• Time Management

• Word Processing

• Office Administration

• Front desk

• Guest services

• Customer service

• Hotel experience

• Cash handling

• Typing

• Cash register

• Merchandising

• Serving Experience

• Residential Cleaning

• Commercial Cleaning

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