Marisa Robinson Jarrett

689-***-**** • ad0k88@r.postjobfree.com • Orlando, FL, 32817

Experienced Data Entry Clerk with 10 years of success developing and maintaining databases. Certified in 10-key coupled with exceptional talents in creating organizational and filing systems. Resourceful and meticulous individual with reputation for improving office productivity.

Persuasive communicator focused on tapping into customer loyalty and bringing delinquent accounts current. Savvy to typical customer responses and prepared to use scripts and personal expertise to overcome objections. Confident and collected in challenging situations. Summary

Skills • Performing Patient Intakes

• Medical Terminology Knowledge

• Complex Problem-Solving

• Patient Management

• Documentation Procedures Expert

• Data Verification

• Spreadsheet Creation

• Microsoft Office Proficiency

• Verifying Data Accuracy

• Negotiation

• Call Center Background

• Collections Best Practices

03/2023 - Current

Certified Nursing Assistant, Parkview Rehabilitation Center, 11/2022 - 03/2023

Certified Nursing Assistant, Right At Home Health Care 07/2016 - 06/2022

Cook, Tashlando's Epicurean Carryout

Experience

• Answered signal lights, bells or intercom systems to determine resident needs.

• Facilitated activities of daily living, personal hygiene management, feeding and ambulation. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

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• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

• Documented activities and recorded information in EMR system. Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

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• Distributed drinking water and nourishment to residents.

• Helped residents walk with or without self-help devices.

• Assisted residents with bathing and dressing to promote personal hygiene. Followed established procedures and requirements for safe food handling, storage and service.

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• Prepared and served meals by reviewing recipes and combining and cooking ingredients.

• Coordinated orders to expedite food from kitchen according to cook time and delivery time.

• Retained consistent quality and high accuracy when preparing identical dishes every day.

• Took inventory counts before and after shifts to complete food inventory or storage sheets. 02/2006 - 07/2016

Debt Collector, Alliance One Inc

08/1996 - 02/2006

Data Entry Operator, Standard Data Limited

Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.

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Arranged for debt repayment or established repayment schedules based on customers' financial situations.

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• Secured payments by following up with customers which disregarded promise to pay.

• Processed payments over phone and set up recurring drafts.

• Compiled data from source documents prior to data entry.

• Scanned and stored files and records electronically to reduce paper files and secure data. Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.

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Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.

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Deciphered sloppy handwriting, garbled recordings and faded text to transform into digital data.

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09/1995

Data Entry Operator

Kenil Worth Academy, Lucea Town

07/1994

High School Diploma

Montego Bay Secondary School, Orange Hill Montego Bay Some College (No Degree)

Gabriel Health Institute, Orlando, FL

Education And

Training

Certifications Certified Nursing Assistant

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