Telecom operations roll out,customer service in banking, Sales Manager
Resume:
AZEEM US SHAN
Karachi-Pakistan
*****.**@*****.***
Working experience of 14 years,worked
as a Sales Manager with 7+ years of
experience to manage sales team in
Bancassurance industry, including
hiring, trainings & post- sales support,
having phone banker experience for 4
years along with 6 years experience in
telecom project roll out operation for
telecom network expansions with
leading telecom service providers and
vendors in pan Pakistan.
Seeking a challenging position to drive
realization of business targets with
adept management of organizational
diversity, while maintaining a firm focus
on assured bottom line gains and
distinguished company performance.
OBJECTIVE
Team management
Interpersonal skills
Customer service
Team Player
Communication skills
Operation management and
implementations.
SKILLS
UNIQAY INFORMATION TECHNOLOGY
Office Secretary/ Purchase Rep
Arranging and processing of employee visa,medical
fitness report,id card process and other employee
related issues.
Deal with bank for company and employees accounts
Answering and directing phone calls.
Organizing and distributing messages.
Maintaining company schedules.
Organizing documents and files.
Greeting business clients and guests.
Documenting financial information.
Maintaining and ordering office supplies.
Mar 2023 - July
2023
JUBILEELIFE INSURANCE COMPANY
Sales Manager (Soneri Bank Ltd)
Distributing the workload,ensuring motivation and
performance level of individuals.
Implementing new initiatives and making sure all staff understand them.
Provide reports, presentations, and recommendations on market trends, customer trends, and competitors actions.
Handle internal and client inquiries and complaints. Liaise with clients on regular bases to understand their needs, resolve client complaints and issues, develop new business, and to provide value
Jan 2022 - Dec
2022
JUBILEELIFE INSURANCE COMPANY
Team Leader (Bank Alfalah Ltd & Soneri Bank Ltd)
Achieved sales and persistency targets and received
"Champions Medal" as a champion employee.
Wins best Team Lead award by the Bank for the year of 2021.
Hiring sales staff, HR processing of candidate and candidacy. Build and maitain lasting relationships with customers. Processing of funds switching,claim
processing,persistency and other pre & post sales
issues resolutions.
Proactively reach out to bank’s high potential
customer’s and explain
entire process and benefits of Insurance.
Strong understanding of the market competition of
competitors available in the market.
Aug 2017 - Dec
2021
JUBILEELIFE INSURANCE COMPANY
Bancassurance Sales Executive (Bank Alfalah Ltd)
Nov 2015 - July
2017
EXPERIENCE
Worked as a bancassurance sales executive.
Greeting and maintaining customer relatioship in
deputed branch.
Work closely with the bank sales and operation staff to achive branch and personal sales targets along with persistency.
Handling customers queries regarding their policies. Visit HNW customers with bank sales staff for sales pitching and closing.
Bank Alfalah Ltd.(Ron Don Enterprises)
Phone Banking Officer
Worked as a phone banking officer ADC-South Bank
Alfalah Limited.
Activation and deactivation of bank cards ( Credit card,Debit cards,Bisp cards,Watan cards,Remittance cards).
Complete plastic cards customer backup support.
Digital banking activation & problem resolving.
Utility bill payments, account statement, transaction branch issues & complain.
Providing information of financial products, lead
generating for autos, home & personal loans.
Cross selling of value-added services. Worked with online banking applications.
April 2012 -
Sep 2015
Power tech Engineering Solutions
SA Rollout Executive / Coordinator (Motorola Witribe Project)
Worked as a
Site Acquisition and Coordinator on Wi-Tribe Motorola Wimax Project.
Coordinating and corresponding with Vendor and Sub- Con’s for implementation and execution of project. Sharing data and corresponding with
SA,RF,Transmission and civil team.
Monitoring progress and performances of sub-cons.
Providing solutions for obstacles and issues to sub- cons and field team with the coordination of concern department.
Preparing project updates and reports for the
management and principle.
Checking SSR (Site Survey Report)of team and vendor. Attending meeting with Vendor amd Principle for
project briefing and status.
Oct 2008 - Aug
2011
Musterhaft, Value Technologies
Associate Manager SA (Cm Pak Ericsson Project, Huawei Warid 6.1 & 6.2 Balochistan, Alcatel lucent Cm Pak Project North)
Leading Site Acquisition Team for the telecom gsm cell sites expensions.
Site Acquiring as per given SSO (Site Search Order) by the Vendor.
Preparing Customer Evaluation Reports (CER, SSR) and updates of project progress.
Conducting JV TS Survey's for critical site hunting and acquiring for best possibility with Radio Planner’s and Transmission Team.
Assigning Task and Targets and deploying Team's for scattered and clusters sites with timelines.
Negotiating with Government Authorities for obtaining Dec 2006 - Aug
2008
required NOCs by FAB, CAA, EPA and Local Government PECHS Education Foundation Science College
Intermediate -Pre Engineering
1992
Anglo Oriental School
Matriculation
1989
British Counsel
IELTS General
2018
I.C.C.S Karachi
Diploma in Computer Science
1995
Jubileelife Insurance Company.
Life Insurance Agent Certifications.
Skill Builder,Game Changer.
2015-2018
EDUCATION
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