Customer Service Ambitious

NAVJOT KAUR

********************@*****.*** +1-647-***-**** 3128 16th Ave T6T0t8

Summary of abilities

• 2+Year experience in handling customers by providing them with excellent service.

• Leadership skills developed from experience as a volleyball captain and pushing a team to reach their full potential.

• Excellent communication skill, as well as the ability to establish connections and relationships with customers, employees, and teachers.

• Strong technological abilities and experience implementing competencies in a variety of settings are required.

• A friendly and calm personality with the ability to put others at ease.

• Personal attributes: self-assured, friendly, outgoing, amusing, supportive, and ambitious.

Education

Business administration – management NAIT Sept 2022- Present Majoring in Management

Competencies gained:

● Balancing spreadsheets, Creating PowerPoint presentations

● Processing and correcting code

● Critical Thinking: working with numbers and formulas, and finding solutions

● Graphing, and predicting future outcomes in the economy

● Professional Business Correspondence

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VOLUNTEER AND LEADERSHIP ACTIVITIES

Athletics

Two-time captain of my college volleyball team in India.

● Led drills in practice and acted as assistant coach when required.

● Provided strong leadership, called plays, and helped teammates develop their skills both on and off the court.

Edmonton Career Fair and Training Expo held at the Edmonton Convention Centre on November 19th, 2022.

responsible for:

• Advising attendees on exhibitor locations.

• Checking in exhibitors through registration.

• Other administrative tasks as needed.

WORK HISTORY

Cashier Gas station Feb2022 - Present

• Collect cash payment from customers and make change or charge purchases to customers

• Prepare daily reports of fuel,oil, and accessory sales

• Order stock and price and shelves incoming goods Managing transactions with customers using cash registers

• Scanning goods and ensuring pricing is accurate

• Collecting payments whether in cash or credit

Cashier/Server Dairy Queen Sept 2022 -April 2023

• Handling the POS system and cash register.

Maintained high standards of customer service during fast-paced environment.

• Prepare all food orders within 2-3minute time frame, multitasking and outstanding communication skills.

• Mentor and train new staff so they demonstrate customer excellence and adhere to food safe guidelines and business protocols.

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