Jessie Khan

Phone: 313-***-****

Email: ad0k2o@r.postjobfree.com

Professional Summary

A dedicated customer service-oriented Business Administration Professional pursuing a position within your organization. Offering over 30 years experience and education in the field of Customs and Logistics. With a diversifiable skill set from working in an office environment, and on the production floors.

Education:

St Clair College 2014 International Trade Management

Global Customs Compliance Concentration

University of Windsor, Windsor, ON 2013

Bachelor of Commerce in Honours Business Administration

Concentration: Human Resource Management

Canadian Customs and Revenue Agency 1999

Qualifying Examination under the Customs Brokers Licensing Regulations

Content Enablers 2023

Foundations of U.S. Export Compliance for Practitioners

Relevant Professional Experience:

NNR Global Logistics August 2022 – May 2023

Customer Service

Perform Customer Service duties with correspondence to customers and overseas partners, emails, fax

Provide customers with shipping information, inbound/outbound transaction and inventory status information.

Conduct telephones sales to prospective customers.

Update airline rates for sales department files

Setup and maintain customers files and profiles.

Update inventory data, rate files, and create reports.

Contact customers following sales and activities to ensure ongoing customer satisfaction and resolve any complaints.

DSV Air and Sea Inc July 2021-April2022

Customs Entry Writer

Track various shipments, Air Freight, Ocean, Freight and Truck Freight.

Prepare Shipments for Customs Clearance

Apply for one Trip Bonds.

Apply for Drawbacks, and refunds.

Arrange both delivery and invoicing of the import accounts for services rendered.

Performs audit revises on all assigned brokerage files and payments to customs,

Maintains and keep current all customs compliance documentation.

Process documents through the company’s system, obtaining customs release and other government agency releases as appropriate, CV/FDA, TASKA,

Review and monitor all customs rejections, request for information for clients and any other government agency, and other correspondence.

Adhere to all domestic and international shipping regulations.

Border City USA Sept 2020 – July 2021

Supervisor

Prepared Customs Documents for Import and Export

Track shipments for ETA.

Adhere all USDA Rules and regulations for their clearance.

Advised clients of any improper packaging, short piece counts.

Advised USDA of any shipments missing and not cleared with USDA.

Livingston International, Windsor Sept 2018 – Sept 2020

Customs Manager

Work with import/export brokers to ensure that import/export documentation (e.g. shipping export declarations, transmissions, entry summaries, valuation, classification, etc. are properly reported and documented

plan, organize, direct, control and evaluate the activities of departments and establishments

Establish performance standards and prepare various reports for senior management.

Contacting clients for clearance related information.

Recruit, organize, train, and manage staff.

Evaluate reporting systems, procedures and make recommendations for changes to procedures, operating systems, budgets and other control functions to senior managers and other department or regional managers.

Submit entries such as Voluntary, Shortages, and Refund (B2) to Customs.

Discuss all policies and plan with the union representative before implementing.

Maintain compliance with all relevant import rules and regulations, including and assisting in defining regional trade best practice for the compliance program and identifying and supporting the development of capabilities needed to execute the global trade compliance strategy.

Assist staff with any issues or problem.

Worked with Pharmaceutical Account Jamieson Laboratories

Customs Import/Export Analyst. May 1987- Sept 2006

Managed Customs Paperwork to be ready for customs Clearance.

Electronically transmitted customers requirement through Smart, EDI system.

Served as direct Liaison for larger accounts such as Freightliner, Honda, Ford, and Chrysler.

Ground Effects Aug 2017 – Sept-2018

Material Coordinator

Overseas the operation to ensure that all the right goods documents and/or products are available and serving their proper functions

Worked with Toyota ASN system, once shipment completed send Toyota ASN.

Prepared Shipments with Toyota CAN-BAN Labels, according to their shipment requirements.

Received Toyota orders monthly through their system for the week, and made sure parts are available for shipping according to their order.

Ensure all the sales order/releases are properly entered into Epicor.

Monitor and report department measurable as directed by the Warehouse Manager

Receive Incumbent electronically and transmit customer requirement through different system for example, Smart System, EDI, ASN system.

Ensure all NAFTA Certificates are up to date.

Manages Existing security audits and the program related to them such as C-TPAT, PIP and new programs from other countries.

Concours Mold Inc. April 2016 – June 2017

Logistics/Customs Coordinator

Coordinate and Schedule the shipments for import and Export

Send shipments for Quotes to Carriers

Coordinate Customs Audits

Issue purchase orders, and keep accounting updated with any change.

Maintain communication with suppliers and carriers for proper delivery date and time.

Arrange meetings with carriers for better resolution for good quotes and proper procedures.

Prioritize for time sensitive shipments, arrange for delivery to minimize cost and time.

Make arrangements for Courier shipments, such as FedEx, UPS

Prepare customs documentation for Shipments going to Mexico, Brazil, Spain and Germany.

Track and report shipment status to customer, and resolve any delivery issues.

Respond to client concerns and inquiries professionally.

Negotiated contracts and pricing rates with carriers, and proceeded with the best chosen carrier, with good quotes, and best services provided.

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References Available Upon Request

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