Scrum Master Cross Functional

AGATA MAG

Mob 872-***-****;

*********@*****.***

PROFILE SUMMARY

Experienced Certified Scrum Master with more than five years in IT, multicultural and complex environments. Self-starter with excellent analytical, presentation, coordination, schedule, organizational, and cross-functional skills; Worked in SaaS and aPaaS. Understanding Kanban, ITSM, ITIL. Lifelong learner & Servant Leadership style SM.

SKILLS

Bilingual English/Polish

Agile Values & Principles

Communicative German

Scrum Framework & Techniques

Coaching & Mediation

Writing User Story & Use Case

Relationship Building

Measuring Team Metrics

Promoting Global Collaboration

Facilitating removal of impediments

System Enhancement

Utilizing data

Process Implementation

MS Office 365, Jira, Service Now

Preserving flexibility

Microsoft Teams, Zoom, Webex

PROFESSIONAL EXPERIENCE

Contract Scrum Master (Remote) April 2020 – Present

Siemens Energy, Orlando, FL

Involve in setting Agile COE and interacting with PMs and POs to establish the best practices for Agile and implemented them.

Guide teams to apply the Scrum Framework/SAFe and principles of agility benefiting the team and organization.

Conduct Iteration Planning Meetings (IPMs), Daily Stand-Ups, Review/Demo, and Retrospective meetings (Iteration/Sprint, Release), Scrum of Scrums

Collaborate with PO on backlog refinement.

Improve communication between development teams and cooperate with stakeholders to increase the team’s velocity by adopting the lessons learned from each retrospective.

Effectively deal with a team comprised of both local and offshore members.

Publicize the team’s progress and successes to make sure they were highly visible to Product Owner and stakeholders.

Coach and empowered teams with various experience and maturity levels, by guiding and educating them on how to sort through cross-team dependencies and department\program level road map.

Collaborate with the Product Owner to understand the business priorities in upcoming sprints and was able to impact beyond the area of responsibility.

Proactively identify issues and risks and act as a liaison between technical and business resources to help mitigate and manage closure.

Provide all the support to the team using Servant Leadership style focused on applying agile principles to deliver business values.

Help teams improve with facilitated conversations, metrics, feedback loops, and information radiators.

Counsel executives, managers, stakeholders, and others throughout the organization regarding Agile practices.

Coordinate and facilitate training for new team members.

Cooperate with other Scrum Masters and Agile Coaches to support contributions to the continuous improvement of Agile practices within the organization.

Seek coaching and mentorship from senior leaders within the organization and pursued opportunities to collaborate with other Agilists in the greater community.

Contract Scrum Master (Remote) Feb 2018 – Mar 2020

Providence, Renton, WA

Empowered team to self-organize and facilitated decision-making during sprint planning sessions ensuring the commitments made were appropriate and upheld scrum principles.

Coached individual team members when needed and facilitated discussions between stakeholders.

Responsible for gathering stories, sprint setup; daily standup meetings with the team to smoothly run Scrum methodology.

Tracked and reported key metrics (e.g. team velocity, sprint burndown) to impacted players.

Fostered an environment where the team feels comfortable and compelled to surface impediments and encouraged to solve them within the boundaries of self-organization.

Proactively identified and reduced external team dependencies.

Worked with the business users and PO to modify/add requirements to address multiple enhancements that were needed to fix issues with previously implemented functionality.

Managed weekly backlog grooming sessions with the team, ensuring work items were estimated, ready for work, and maintained.

Led team retrospectives and ensured key learning is incorporated into the following sprint.

Monitored team project delivery on commitments through the use of burndown charts and other visual methods.

Protected the team from outside interference and ensured that the work was delivered as a team.

Elicited the requirements to understand business rules, business processes, business flow and followed the SDLC standard.

Gathered requirements, created user stories and acceptance criteria.

Supported environment that energizes team members, focusing on accountability, adaptability, and collaboration to deliver high-quality products.

EDUCATION and TRAINING

Preparing for ITIL Certificate June 2023

International Scrum Institute, Wollerau, Switzerland Nov 2022

Scrum Master Certificate

Northeastern Illinois University, Chicago, IL Jun 2022

Business Analyst Certification

European Institute for Community Based Conflict Resolution, Aug 2004

Salzburg, Austria

Certified Coach in Community-Based Conflict Resolution

Studying the Psychology of Social Influence 2002-2004

University of Opole, Opole, Poland Sept 1997

Master of Science, Economics

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