MIRACLE AMAIZU

Chesterfield, United Kingdom

Mobile: 074******** • Linkedin: https://www.linkedin.com/in/miracleamaizu/ Email: ad0k0y@r.postjobfree.com

Personal statement

As a highly motivated data analyst with a passion for helping people, I have a deep understanding of data and a proven ability to communicate complex information concisely. I am also skilled in mentoring and coaching others. In my previous role as a data analyst, I was responsible for collecting, analysing, and reporting on large datasets. With my strong data literacy, I am proficient in using digital tools and systems to manipulate, analyse data and produce clear and concise reports that communicate key findings in an understandable and compelling format. As a data coach and mentor, I have worked with a variety of learners with different learning abilities, and I have developed an empathetic understanding of their needs. I am also skilled in developing and implementing training and behavior management plans. I am a patient and compassionate individual, and I am committed to providing the best possible support and helping my clients harness their full potential. Professional and Technical Skills

• Over 5 years in requirements gathering, driving continuous improvements in systems and processes from a data and reporting perspective.

• Key team member in collating data, analyzing, interpreting, reporting, sharing meaningful insights with IT leaders, and continuously improving products and services.

• Practical knowledge in creating innovative and engaging dashboards to enable data visualisation for the relevant stakeholders using Microsoft Power BI.

• Experienced in manipulating large amounts of data using Advanced Microsoft Excel such as macros, vlookup, pivot tables, sumif, and other key formulas.

• Coach apprentices and analyst trainees in data areas, including Data Lifecycle, Statistics, SQL, Power BI, and Python, demonstrating leadership and influence in their development.

• Relevant understanding of data modelling, data interpretation, data transformation, data warehousing, data architecture, data science and machine learning

• Established quantitative and qualitative market research skills to deliver key insights.

• Excellent communication with the ability to manage stakeholders effectively at different levels and present the outcomes of complex analysis in a compelling and concise manner. Employment History

Alan Turing Institute UK (Mar 2023 – till date)

Mentor, Data Science and AI Educators’ program (Volunteering)

• Conducted highly impactful mentoring calls on a weekly basis, ranging from 30 to 60 minutes, guiding and supporting the mentee group in their Data Science and AI journey. • Demonstrate exceptional mentorship skills by effectively utilizing provided materials to structure the 11-week mentoring sessions, while also encouraging open discussions and exploration of additional areas of interest.

• Fostered a strong online mentoring environment, proactively coordinating with the mentee group to schedule sessions and leveraging various platforms to facilitate seamless communication.

• Achieved a significant positive impact on the 3 mentees' professional growth and learning outcomes, ensuring their understanding and application of key concepts in Data Science and AI.

Just IT, UK (short-term) (Jan-May 2023)

Business Analyst Business Coach

• Motivated and encouraged learners' development through engaging in weekly coaching sessions totaling 100 coaching hours.

• Collaborated with 40 apprentices and their employers to plan and execute projects and tasks aligned with apprenticeship standards.

• Provided feedback and support for the summative portfolio and prepared 5 apprentices for end-point assessments.

• Incorporated Maths, English Functional skills, and relevant topics (Health and Safety, Safeguarding, Equal Opportunities, and related Acts) into weekly coaching sessions. • Identified and proactively addressed learning or development barriers for apprentices, resulting in a 10% reduction in apprenticeship completion time.

• Maintained regular communication with management, apprenticeship team, and career support team, resulting in improved coordination and satisfactory stakeholder feedback. Purple Beard Limited, UK (Aug 2021-Jan 2023)

Associate Data Analyst / Teaching Assistant / Trainee Data Analyst

• Collected learner data in diverse formats from up to 4 data sources including CRM tools. • Validated and verified data accuracy and organized the data into a coherent format for data analysis which reduced learner dropouts by 50% and helped achieve a KPI of £50,000. • Sourced, collated, and cleaned raw labor market data from 10 job sources and skills reports towards the successful preparation of market intelligence database.

• Analyzed and interpreted the skills data to create customise reports and dashboards with market statistics, raising up to £650,000 in public funding.

• Teamed up with training lead to deliver the UK-funded Data Analytics Bootcamps and Data Technician Apprenticeships to 140+ learners.

• Designed data analysis training material, assessments and hands-on labs, and executed timely feedback and 1:1 support to 10 struggling learners.

• Mentored over 140+ data analyst trainees from 4 different cohorts in one year, 60% or more of whom have gained employment or continue to use these skills. Firstsource Solutions Limited, UK (Apr 2021–Oct 2021) Customer Advisor / Analyst

• Liaised with 3 internal and external departments to drive root cause analysis on customer and data-related matters for informed decision and resolution.

• Disseminated constructive feedback to 2 business teams to uphold data quality and improvements to business processes and practices.

• Maintained accurate records on five IT systems while isolating inaccuracies and data quality issues to enable accurate sales data analysis.

• Built strong relationship with 3 other business areas and delivered support, resulting in consistent processes and demonstrating strong understanding of the business. • Increased sales revenue by £105,000 by applying outstanding sales initiatives. • Proposed innovative and significant business growth opportunities with the potential to reduce costs by up to 70%.

• Exceeded weekly sales targets to become top salesperson with 29 sales.

• Resolved customer queries at first point of contact, reducing client objection by 60%. • Created agreed customer metrics by establishing structured information and insights. Zumarco (Oct 2016 – Mar 2021)

Marketing and Business Development Analyst

• Formulated 5 key marketing, branding, and business development strategies for major market expansion to drive revenue growth.

• Turned around lagging operations and prepared the company for fast growth and profitability in the first quarter.

• Developed the revenue and pricing strategies by brand and geography to cover 4 regions. • Revived operation on the verge of bankruptcy to a turnaround success story within 1 year. • planning, reporting & forecasting that increased sales volume annually by 20%. • Interfaced with the 5-person warehouse team to take raw data from key sources and translate into actionable insights for the business, supporting project delivery and influencing decision making processes.

Wacco Technical Engineering Services Limited (Apr 2014 – Sept 2016) Health, Safety, and Environment Analyst

• Interacted closely with the 5-person operations team to administer data sources and safety risk registers.

• Improved understanding of key areas of safety risk arising from 15 accidents and incidents. • Analysed 20 risk trends by evaluating data from investigations/reports and drawing conclusions.

• Supervised the health safety, environment, security, and emergency throughout the project duration of 6-month project to achieve safe project completion.

• Executed in compliance with HSE management plan, management procedure, potential risk register mitigation plan, and audit plan/procedure to achieve 90% compliance rate. • Led HSE risk analysis and held 3 workshops internally and with related third parties. • Spearheaded the analysis, coordination, and reporting of safety performance data with strict adherence to 95% of data mitigation plans throughout the project.

• Engaged with a 3-person digital team to align processes and shared best practices. Government Secondary School, Nasarawa, Nigeria (Mar 2013 – Mar 2014) Basic Sciences Tutor

• Developed teaching materials and instructed through lectures, discussions, and demonstrations in English, mathematics, social studies for 100 students.

• Established clear objectives for all 20 lessons, units, and projects, and communicated clearly. • Authored, administered, and graded tests and assignments to evaluate students' progress with 60% completion rate.

• Adapted teaching methods and instructional materials to meet varying needs of the 100 students.

Pipeline and Product Marketing Company (Jul 2011– Dec 2011) Health and Safety Intern

• Aligned with 5 team leads to arrange meetings, prepare agendas, and document minutes.

• Organised accurate record of 50 injury, illness, and other incidents with the tank farm.

• Disseminated strategies to reduce incidents of illness, environmental accidents by 50% and other issues that may affect workers and public safety in the organization.

• Conducted 4 risk assessments of hazards and investigated incidents reported in the workplace.

• Presented insights to raise awareness on current safety and environmental hazards in 3 monthly staff meetings.

Education & Qualifications

Masters in Environmental Management & Technology, (Distinction) (2014 – 2015) Centre for Occupational HSE, Institute of Petroleum Studies, University of Port Harcourt Bachelors in Petroleum Engineering (Second Class Upper Division) (2007 – 2012) Federal University of Technology Owerri, Imo State, Nigeria. Professional Courses & Certifications

Skills Bootcamp in Artificial Intelligence (Sept 2022 – till date) University of Huddersfield, UK

Modules: Data Mining, Machine Learning, Robotics

The Data Science and AI Educators' Programme (Jun 2022 – Aug 2022) Alan Turing Institute, UK

Deep Learning Summer School (Jul 2022 – Aug 2022)

Neuromatch Academy, US

Relevant courses: Linear Algebra, Optimisation, Regularisation, Natural Language Processing, Convolutional Neural Networks

Python Programming for Analysis Skills Bootcamp (Aug 2021-Dec 2021) Purple Beard Limited UK

Relevant courses: Data Lifecycle, Data Wrangling, Statistical Analysis, SQL, Data Modelling, Python, Power BI, Machine Learning

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