Resume of Sundara *

SUNDARA RADHAKRISHNAN Contact: 408-***-****

Business Applications ad0jzw@r.postjobfree.com

https://www.linkedin.com/in/sundara-radhakrishnan-40a6427/ PROFESSIONAL SUMMARY:

• Successfully managed and implemented large scale projects in quote to Cash, Procurement to pay, advance supply chain and custom application development, Sales enablement tools in SF.com platform

• Key skill set includes Project Management, Strong functional and technical knowledge of SALESFORCE, Oracle EBS, Master data management, automated testing methodologies, collaborate with Process owners, Data Governance, Salesforce Data management and implementation of various CPQ tools including big machines, Deal Hub, Salesforce CPQ.

• IT Leadership: Achieved and proven track record for team building, Project Road map, aligning the IT support process, adoption of AGILE and Waterfall methodology, demonstrate ROI on new technology improvement, working with Engineering and Product management, finance teams and external partners.

• Business Application: Implemented ERP applications using Oracle for big companies like Cisco, WebEx, Intuit, VMware and HP. Implemented and enhanced the salesforce ecosystem, CPQ Implementation, process enhancement in the sales and marketing for organization like ARCSIGHT, BROMIUM, LASTLINE, Credit Karma and Ampere computing. Managed NetSuite support organizations at Ampere

• Reporting: Involved and designed automated month end finance close process and month end reporting at Cisco, designed the automated invoicing process at WEBEX which increased revenue process, designed partner settlement reporting solution for RINGCENTRAL that increased efficiency billing the partner and commission process. Designed various Dashboard and execute summary level report for BROMIUM G&A

• SFDC Data Management: Worked on Data quality and integrity, data health check, data migration and merging of salesforce application for the M&A organization at HP. Completely enforced business best practice for salesforce implementations at BROMIUM & LASTLINE that resolved long term company goals.

• Worked extensively on third party tool inbound and outbound integration with Oracle, functional testing automation using Test director, quoting tools using big machines, data management tools using Jitterbit, demand tools, Marketing automation tools including MARKETO, Eloqua, Inside Sales, discover org, Propel PLM

TECHNICAL SKILLS:

Core Competencies:

• Oracle Forms, Reports, Discoverer tools, PLSQL, UNIX shell Programming,

• Administration in Salesforce, JIRA, Big-Machines, Deal Hub, Demand Tools. Jitterbit, NetSuite

• CLARI, IMPARTNER, LEANDATA, MULESOFT, INTACCT, Quality Center tool, PROPEL, ELOQUA

• Oracle Application Administration, OM, AR, AP, GL, FA, Contracts, INV

• Strong knowledge in Apex, Visualforce, data loader, process builder and salesforce related tools EDUCATION & CERTIFICATIONS:

• Bachelor’s in computer science from SRM University, India.

• ITIL Certified Professional. Big Machines BLUE Belt Certified. Oracle Certified Professional

• SFDC ADM 201 Certified

PROFESSIONAL EXPERIENCE:

AMPERE COMPUTING, Santa Clara, CA Nov 21 – Till Date Principal Business Systems Analyst

• Responsible for the implementation and ongoing stabilization of Salesforce manufacturing cloud, custom modules including sample processing, allocations, custom pricing, rebate processing, pricing approvals and automated and integrated lot of inhouse excel maintained demands and forecast.

• Managed system integrators on major initiatives that included Propel PLM, Marketing Automation, salesforce enhancements and ERP management in NetSuite.

• Managed and implemented new business processes including new approval workflow on major projects, monthly sprints for salesforce, syncing of data between salesforce and NetSuite, continued Resume of Sundara 2

enhancement of dashboards for executive staffs, assessment of backlog items and provide budget estimate to IT management for annual planning.

• Partnered with business stakeholders, cross functional teams, and IT management to provide a strategic vision for new projects initiatives including company wide data governance, upgrade of existing ERP systems, end to end road maps for existing IT ecosystems. RINGCENTRAL, Belmont, CA Oct 20 – Nov 21

Sr Business Analyst, Reporting

• Responsible for design and delivering settlement reports for various partners including Lucent, ATT, Vodafone, Verizon, and GPS Partners in the Datawarehouse environment.

• Involved in the solution of design of various data integration process between salesforce, home grown billing system and the data warehouse for monthly reporting.

• Responsible for maintaining user stories, solution design documents, managing the user acceptance, tracking the release process in the agile environment.

• collaborate closely with development organization for designing and delivering scalable solution to meet the business Goals, and management quarterly objectives. PROFESSIONAL EXPERIENCE:

CREDIT KARMA, San Francisco, CA Apr 20 – Oct 20

Sr Salesforce Business Analyst

• Enhanced and architected salesforce quoting process for various business vertical for ongoing price changes and discount configurations, Salesforce NetSuite Sync process, product and pricing sync to google cloud using mule, Approval process configuration for contract management, invoices and product data for additional security controls, re implemented the profiles, roles, sharing settings and major key salesforce configuration changes for optimal growth of salesforce users and aligned the salesforce platform to the best business practice

• Ensured that the requirements and OKR goals are aligned for each quarter, Development and release artifacts are traced with in the project portfolio, communicate and set the expectation with business stakeholders on project deliverables.

LASTLINE INC, Redwood City, CA Feb 17 – Mar 20

Sr Salesforce Business Systems / Manager

• Managed salesforce and back-office Intacct finance System along with internal supported engineering tools, provided firsthand technical assistance to the development and engineering team for application integration. Successfully implemented Imparter partner portal, Deal-hub quoting tool and cloud based financial software Intacct, customer success portal Strike-deck, lead routing Lean Data applications.

• Prior PROJECTS Summary

BROMIUM -HP, Cupertino, CA Jun15-Feb17. Worked as Sr Salesforce architect managed existing salesforce application, data migration on company acquisitions. ARCSIGHT–HP, Cupertino CA. Jul 10 – May 15. Worked as Data Architect manged Oracle ERP implementation, Big-machine CPQ, Salesforce data merge, NPI and master data management. CISCO San Jose CA. Sep 09 - Jul 10. Worked as Tech lead in the R12 Oracle implementation in the P2R track, liaise with the development and DBA teams to ensure that the right set of patches being applied, overseeing defects and issues tracking.

VMWARE Palo Alto CA. Aug 07 - Sep 09. Worked as Senior Business Analyst responsible for the IT deliverables in IEXPENSE system rollout, Asset stabilization, subsidiary rollouts of finance modules and automated testing and discoverer reporting.

WEBEX Santa Clara CA. Nov 05 - Jun 07. Worked as IT Manager operation support led a team that supports oracle and downstream systems in US and the APAC region. Architected delivered major initiatives like COA Conversion, Bill Presentment Relizon rollout, Advance Collections, O2C reconciliation, Webex-1 Merger and monthly finance reporting.

INTUIT Mountain View CA. Sep 05 - Nov 05. Worked as Oracle consultant. EZ COMMERCE San Jose CA. Jun 97 - Aug 05. Worked as Oracle technical consultant. Overseas Experience Including worked as Oracle programmer in forex banking sectors in India for Indigo technologies and oracle manufacturing developer in Singapore for chartered semiconductors.

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