Relevant Skills
Human Resource Professional
Talent Acquisition Performance Management Labor Law Compliance Human Resources Generalist responsible for creating processes to enhance strategic business outcomes. Background includes benefits administration, full staffing/recruitment, employee relations, employee development, and compensation. Excellent interpersonal, problem-solving skills; successful track record of contributions which increased organizational effectiveness.
Jourdana Jourdan
**.*******@*******.*** (662) 808 – 4198 8924 Joyce Drive, Southaven, MS 38671
http://linkedin.com/in/jourdana-jourdan-9b227613b
• Leadership
• Strategic Thinking
• Change Management
• Employee Relations
• Recruitment
• Training & Development
• Compensation
• Benefits
• Labor Law
• HR Technology
• Performance Management
• Conflict Resolution
• Organizational Development
• Ethical & Moral Judgement
• Data Analysis
• Risk Management
• Crisis Management
• Diversity, Equity, and Inclusion (DEI)
• Customer Service
• Emotional Intelligence
• Excel
• QuickBooks
• Microsoft
office
• Workday
configuration
Education: University of Phoenix
BBA, Human Resource Management
2023
Experience
Human Resource Director
BT&T Residential Healthcare, INC.
• Collaborate with senior management and
department heads to align HR practices with overall business strategies.
• Develop and implement HR strategies and policies that align with the company's mission and goals.
• Oversee recruitment and onboarding processes for healthcare professionals, including nurses, behavior analysts, and support staff.
• Mitigate legal and compliance risks related to
healthcare and employment.
• Led the successful implementation of Workday,
working closely with cross-functional teams to
gather requirements, configure system settings, and conduct end-to-end testing.
• - Developed and delivered comprehensive training programs for HR and managerial staff to ensure
smooth adoption and utilization of Workday
functionalities.
• - Optimized Workday modules, including Core HCM, Compensation, Absence Management, and Time
Tracking, to align with company policies and
streamline HR processes.
• - Created custom reports and dashboards in
Workday to provide real-time insights and support
data-driven decision making.
• - Collaborated with HR and IT teams to design and execute integrations between Workday and other
Led the successful implementation of Workday, working closely with cross-functional teams to gather requirements, configure system settings, and conduct end-to-end testing. Community Manager
Regus Management Group
• Provide administrative support services, including mail handling, printing, and IT troubleshooting.
• Manage office space allocations and reconfigurations as per client requirements, ensuring efficient use of resources.
• Handle client disputes, escalations, and conflicts, aiming to find amicable solutions and maintain a positive client experience.
Job reference: Sylferia Pirtle (Community Lead) – 901-***-**** Human Resource Assistant & Recruiter
VP Rush INC.
• Maintain accurate and confidential employee records and data.
• Promote diversity and inclusion within the workplace to create an equitable and welcoming environment.
• Collaborate with senior management and department heads to align HR practices with overall business strategies.
Job reference: Brandon Thomas (Founder/CEO) – 901-***-**** Human Resource Manager (remote)
Advanced Services INC. (Rapid City, SD & Memphis area)
• Oversee the recruitment and onboarding process,
ensuring the organization attracts and hires the right talent.
• Design and manage training programs to enhance
employee skills and knowledge.
• Administer compensation and benefits programs to attract, retain, and motivate employees.
Job Reference: James Scott (HRBP) – 901-***-****