Customer services
Resume:
ALROFAAI OBIED KHALFALLA NEMER
***********@*****.***
Doha, Qatar
PROFESSIONAL SUMMARY
A multi-skilled employee with 3+ years of hands-on experience in a number of professional sectors, including customer service, facility protection, and sales representative.
In addition to his academic experience, he holds a Bachelor, 's degree with honors in mechanical engineering.
I had the honor of volunteering and training in a number of international institutions outside my home country,
Possess strong organizational skills and ability to work independently or as part of a team.
Very enthusiastic and hardworking able to work independently or in a team. Seeking to leverage my experience and skills to contribute to the success of your company in this position.
SKILLS
● Flexibility and sense of adaptation
● Implement security improvements
● Comfort with computer tools, all office programs
● Sense of commerce and negotiation
● Good listening and communication skills
● Take inventory of equipment and stocks
● Machine Calibration
● Sense of responsibility
● Teamwork
● Multitasking
● Energetic
● Creative
● Loading & Unloading
● Excellent physical condition
PROFESSIONAL EXPERIENCE
Supervisor 2020 - until now
Zahra Al Buqaa contracting Doha, Qatar
• Work site supervisor
• Security supervisor for the company headquarters
• Maintained a safety record of zero lost-time incidents
• Maintained a clean work area
• A multi-skilled employee
• Loaded and unloaded delivery trucks daily.
• Stock the shelves to ensure a pleasant experience for customers. Sales representative 2018 -2020
Al-kubaisi Group porto Cabin L.L.C, Doha, Qatar
Security Guard 2013 -2018
Hamaya Security Services .Co, Doha, Qatar
Customers Service 2011 -2013
MTN SUDAN, Khartoum, Sudan
• Creation of customer accounts, entry of information into the internal database, registration of customer transactions
• Perform general customer service duties, including responding to inquiries, resolving problems, and providing promotional suggestions
EDUCATION
Bachelors (Honors) degree, Specialization, Mechanical Engineering 2009 Nile Valley University, Khartoum, Sudan
Secondary Certificate June 2003
Ministry of Education, Khartoum, Sudan
TRAINING COURSES AND VOLUNTEERING CERTIFICATES
Warehouse Management August 2023
Unique Academy Center for Training, Khartoum, Sudan E- marketing for small business owners January 2023 Community service and continuing Education Center, Qatar University, Doha First aid and home nursing course 2023
Oxford training college, Doha, Qatar
Security and safety program in sporting events November - December 2022 Volunteering course Red crescent March 2022
Learning Platform (IFRC) Doha, Qatar
The International Curriculum for the safety and security of sports fans Sept - Oct 2021 FIFA World Cup Qatar Operations and Safety Committee, Doha, Qatar Security Guard may 2016
Qatar International Center for Safety and Security, Doha, Qatar Computer Applications March – June 2010
Dreams Tower Computer, Khartoum, Sudan
LANGUAGES
Anglish, Arabic
REFERENCES
Available On Request
Contact this candidate