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Customer Service Sales Closer

Location:
Milton, DE, 19968
Salary:
$55,000
Posted:
October 22, 2023

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Resume:

Hollis Moran

Sales, Customer Service, Marketing, Account Management, Relationship Selling.

Milton, DE 19968

ad0jsb@r.postjobfree.com

+1-302-***-****

Detailed Professional with a strong background in account management, relationship & trust building & helping people achieve their goals, outside sales closer, inside sales closer, marketing, and customer service skills; looking to further develop a career path in a Company that cares about its staff & clients. I am an accomplished self-starter, hunter, energetic, handle well under pressure, ability to multitask, maintain organization, and meet deadlines. Presidents Club winner outside sales role many times & Sales Rep of the month many times, 4th in the Mid Atlantic for Sales in outside sales Role. over 20 years customer service & outside sales experience. 20 years working from a remote home office.

• Scheduling meetings, Databases Mail Merges, Expense Reports, Sales Events organizer, Credit Applications, Sales paperwork/Lease contracts,

• Proficient in: Windows operating systems, Salesforce CRM, Focus-3 CRM, ACT CRM, Access, Lasso CRM, Sales Chain CRM, Pipeline CRM., Microsoft Office, Excel, Word, Outlook

• Sales Seminars attended: Jeff Shore, Zig Ziglar, Tony Robbins, many Company Company Seminars. Work Experience:

Business Solutions Consultant

Centric Business Systems - Salisbury, MD

August 2022 to August 2023

My Job is to sell new business and maintain Account Management of excising customers in my territory. I handle the leads in my territory and prospect follow up in a custom CRM system. My job responsibilities consist of daily follow up calls, emails and set appointments with potential prospects. Negotiate, close business, prepare contracts, collect money, I sell Office Equipment copiers, printers, fax, wide-format printers and interactive whiteboards within a 50 mile territory.

I achieved Presidents Club my first year.

Account Executive

Affordable Business Systems, Inc. - Delmar, DE

August 2018 to September 2022

My Job is to sell new business and maintain Account Management of excising customers in my territory. I handle the leads in my territory and prospect follow up in a custom CRM system. My job responsibilities consist of daily follow up calls, emails and set appointments with potential prospects. Negotiate, close, prepare contracts, collect money, I sell Office Equipment copiers, printers, fax, wide-format printers and interactive whiteboards within a 50 mile territory. I achieved Presidents Club my first year & other years after. Assistant New Home Sales Manager

Evergreene Homes - Ocean View, DE

March 2017 to October 2017

My position was to Open & Close Model Homes in Multiple Developments. Cold Call on Realtors Drop off Brochures, Open house Lunches for the Local Realtors to Look over the Different Models layouts and look over the cost structure.. what current standards are versus options available. Go to the competitors Locations and gather the info on what they have, Floor Plans & what is basic starting cost. What are the Fee Costs, What are their monthly Promotions for Upgrades, CRM data entry, Track how many people call & visit the Community each day.

Follow up emails & calls to potential buyers and gather info on when, where, why they are looking. 2nd Home, First home, Retirement, Vacation Home.

Sales & Marketing Consultant

The Peninsula - Millsboro, DE

October 2015 to March 2017

* Work for the community Developer; Ocean Atlantic Companies to try and increase sales in a high end housing market on the Indian River Bay. Inventory consists of Condos, Townhomes, Single Family Homes, Single Family Custom Homes; and Lots to be built on.

* Responsible for reaching out to a database of 25,000 potential buyer leads from: Ideal Living Trade Show, Private Communities.com, and The Peninsula & Schell Brothers websites on a daily basis through phone calls, email and mailing out marketing material.

* Tasked with booking reservations through our "Stay & Play" marketing program. Prospects who book are given a community overview, then a tour of all the amenities, model homes and community clubhouse; the expectation is set upon booking that they are coming to purchase a home. * Work closely with the Schell Brothers Sales team on Themed Sales Events to bring in traffic to the community.

* The Peninsula is a high end Resort Style Country Club community with home prices ranging from $300,000 - $3 Million. Memberships to the Club are also required by Homeowners so my job focus is to sell the community. Account Manager

Paychex Payroll Division - Newark, DE

May 2012 to 2013

* Responsible for maintaining current customer base, and establish new leads to generate business growth.

* Position required 80% travel. Some days consisted of 200+ miles of travel

* Cold call and in person contact objective was to set appointments, continue rapport with existing clients and leads; try to establish a pipeline for future leads.

Media Consultant/ Acct. Manager

The Local Book

November 2011 to May 2012

Eastern Shore Division

* Managed, maintained and grew revenue from a customer base of 150 accounts.

* Cold call and in person contact objective was to set appointments to try and establish a pipeline for future leads.

* 75 % travel on a daily basis.

Media Consultant

SuperMedia - Harrisburg, PA

January 2010 to September 2010

PA/NJ area

* Managed, maintained and grew revenue from a customer base of 200 accounts and established new business sales in a defined territory to meet company growth objectives.

* Cold call and in person contact objective was to set appointments to try and establish a pipeline for future leads.

* 55 % travel on a daily basis.

Account Executive

Yellow Book USA - Mount Joy, PA

January 2005 to December 2009

* Grew sales in a defined territory to meet company growth objectives.

* Managed and grew an account base of 250 clients.

* Received numerous performance awards:

* Ranked 25th in Mid-Atlantic Region out of 825 Account representatives in 2005. * First Year Presidents Club Winner 2005 (Top 5% in Region). Sales Representatives

Yellow Book USA - Mount Joy, PA

January 2005 to September 2009

Awards/recognition: 2007

* 109 % to net gain objective. 2007 Ranked 11th in our office out of 30 Sales Representatives 2007 achieved every quarterly bonus 2007

* Ranked # 6 out of 400 - In the Entire Mid-Atlantic Region for online Media sales/advertising Sales Representatives

Yellow Book USA

2005 to 2009

2006 achieved every quarterly bonus.

* Brag book of many office contest that I won for achieving required sales Account Manager

Countrywide Mortgage - Camp Hill, PA

March 2003 to January 2004

* Increased sales in a defined territory (Dauphin, Cumberland, and Franklin & Adams Counties) to meet company growth objectives. 2 hour radius territory.

* Create new business relationships by prospecting real estate professionals, individual homeowners, and Brokerage offices. Managed and grew sales objectives within 40 brokerage offices throughout the state of PA. * Received numerous performance Awards:

* Closed $3.6 million in new business - 2003 met objectives

* Closed $3 million in new business - 2004 met objectives Account Executive/ Manager

Block Business Systems - Harrisburg, PA

March 1994 to March 2003

* Grew sales and managed up to 75 accounts in a defined territory to meet company growth objectives. Products sold were copiers, printers and facsimiles.

* Performance Awards & Recognition:

Promoted State & Federal Government Account Manager Specialist Block Business Systems

1994 to 2003

* Achieved yearly goal objective ranging 100% - 128%

* Won the "Aim High Award" for 2001 & 2002 from Minolta copiers, for the highest amount of sales in the state of PA.

* Was awarded $4,500.00 cash and a 24 karat diamond ring. Education

Some college

Licenses

Barber Stylist

January 1983 to December 2023

Hair Stylist in MD & PA In multiple Salons & Spas. Full & Part-Time



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