Management System Program Director

RENEE MOORE

New York, NY ***** 718-***-**** **********@*****.*** WWW: Bold Profile

Professional Summary

With over ten plus years in health care, social work services, community-based organizations and in the educational field. I am looking to find a position to assist people by following the person first model.

Skills

Creative Solutions

Learning Styles

Program Development

Team Management

Program Assistance

Facility Management

Event Promotion

Organize Transportation

Budget Administration

Microsoft Office

Work History

Summer Program Coordinator 02/2023 09/2023

Columbia University

Ensure compliance with academic policies of Summer Session courses, such as scheduling, contact hours, course descriptions, course numbers, course requirements, course points, faculty guidelines

Provide support for course scheduling and classroom issues; monitor waitlists and assist with adding sections and increasing course caps through the Course Management System

Prepare and administer course evaluations for students and instructor evaluations for faculty

Assist in providing general administrative support for Summer Session and Non-Degree Programs

Liaise with Student Affairs: Admissions, Recruitment, Student Engagement (Student Life, Student Services and Advising)

Recruiter 04/2022 to 02/2023

Hawthorne Foundation Inc

Develop and builds hiring processes for variety of levels from temporary staffing to executive placement in collaboration with all members of Resources Department

Assists, develops, streamlines and enhances staffing systems, tracking reporting and analysis for all programs

Coordinates with hiring manager(s) to determine best recruiting process for position(s)

Acts as a liaison with area employment agencies and advertising agencies

Screens and interviews applicants

Handles all Onboarding processes including all screenings, background checks, and employment verification

Coordinates background checks for all Programs (NYSED/ NYCDOE/OPWDD)

Conducts orientation of new employees on HR/Benefits during New Hire Orientation

Conducts weekly report on employment activity e.g., recruiting/onboarding status

Ensures compliance with all state and federal discrimination and employment regulations.

Assistant Program Director 08/2021 to 04/2022

The Bridge Inc

Assisted program director in managing personnel including hiring staff, shift scheduling, developing program policies, staff meetings, coordinating case conferences, facilitates staff trainings, disciplinary actions, and labor management issues

Responsible for all maintenance request and or including assisting maintenance staff with escorting contractors and repair men for clients' apartments

Responsible to ensure all repairs are completed in a timely fashion

Supervised the delivery of services to clients including admission to program operations, and discharges from the program

Directly supervised 5 Case Managers, 10 Security Staff

Available on call 24 hours for crisis intervention

Preformed all administrative duties, data entry, motor performance measures and staff attendance

Processed Payroll for all staff on site

Ensured direct reports documented all activities in a timely manner in AWARDS System.

Field Coordinator 04/2018 to 08/2021

Weston United Community Renewal INC

Coordinated services to clients by orchestrating program admissions, rehabilitate services and discharges from the program

Conducted trainings to staff on proper documentation in case files, and documentation on AWARDS

Coordinated all repairs needed in apartment by being a liaison with vendors and landlords throughout NYC

In absence of Program Director staff reported to FC for all guidance and or emergence

Program Coordinator 10/2016 to 04/2018

Volunteers of America

Promotion

Coordinated all activities (Recreational, Housing Placement, Employment and Wellness) of the Community Engagement & Employment Program in the shelter

Maintained an 85% program graduation rate from clients who entered the shelter with no employment through assisting them with job placement, money management skills and housing placement

Completed monthly reports to the Department of Homeless Services that tracked client's progress in the Community Engagement & Employment Program

Ensured Staff documented all incidents, all activities and client interactions in CARES

Provide weekly supervision to six direct reports

Community Care Liaison, Volunteers of America

Responsible to monitor and maintain program information for client attendance, participation, program completion, and three months post placement participation in the Community

Engagement and Employment Program

Assisted employment specialist with job placements, internships, training programs as well as provide support for employment retention

Conducted trainings and facilitated groups daily

Developed relationships with businesses and service providers in the community.

SSVF Case Manager 06/2015 to 04/2016

Help USA

Assisted veteran families who were at risk of homeless to remain stably housed and assisted other families who were homeless obtain permanent housing

Provided support to all client's households with ongoing services to ensure housing stability

Responsible for conducting assessments, program intakes, and making appropriate referrals for eligible veteran families

Provided advocacy for public benefits to include but not limited to VA Benefits, Public Assistance, and Social Security etc.

Education

Bachelor of Arts: Business Administration, Marketing

Clark Atlanta University - Atlanta

Certifications

Google Sheets, ADP, Narcan Certified, CPR Certified, Outlook, Awards.

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