Waiter

Md Ajmul Dewan

PROFESSIONAL SUMMARY

A dedicated and reliable waiter with a strong passion for food

safety practices. Possessing exceptional conflict resolution skills and a proven track record of providing excellent customer service. Committed to accuracy and streamlining systems for efficient work. An outgoing professional who is highly enthusiastic about creating positive guest relations in fast-paced restaurants or bars. With an extensive background in high-volume dining, cash- handling, and customer service, I am skilled at making guests feel welcomed through my energetic personality coupled with a strong work ethic. Seeking new, challenging opportunities to demonstrate my advanced skills in food safety and customer service. WORK HISTORY

Waiter

Cafe Di Soul-Tangail.Bangladesh

02/2019-06/2022

Provided exceptional customer care while serving high volumes of guests in fast-paced environments. Maintained smooth front-of-house operations by regularly communicating with kitchen and bar staff to minimise potential service delays. Ensured exceptional hygiene standards were met by cleaning, sanitising, and organising food storage racks and bins. Promptly resolved guest complaints professionally while notifying restaurant management of any concerns raised by customers. Created welcoming atmospheres by warmly greeting guests upon arrival at the restaurant premises while accurately calculating charges, issuing bills, collecting payments processing orders without discrepancies.

Delivered ordered meals and drinks from the kitchen promptly to their respective tables whilst informing customers regarding ingredients used to address allergy or dietary issues they may have had. Kept guest tables neat & tidy by clearing away dirty dishes & glasses frequently as well as wiping down surfaces throughout shifts ensuring maximum satisfaction ratings amongst our patrons.

Participated actively during staff meetings discussing daily specials revisions on menus alongside event specifications whilst maintaining courteous services throughout shift hours.

EDUCATION

A-Levels:Science,04/2016

H.MInstitution-Tangail,Bangladesh