Sharnell Owens

Ferndale, MI *****

ad0jmy@r.postjobfree.com

+1-248-***-****

Assessing Employee Needs

Attention to Detail

Dedicated

Dependability

Efficiency

Safe Handling

Great people skills

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Lincare Holdings - Festus, MO

December 2022 to Present

My position consists of taking orders for medical supplies, escalating customers issues, completing hospital discharges and being quick with my thinking and problem solving skills. Remote Customer Service Agent

Teleperformance

September 2021 to March 2022

My position included making reservations and taking customer service concerns for Amtrak. Security Guard

City Shield Security Services - Warren, MI

October 2020 to August 2021

Responsible for temperature check, mobile and foot patrol, maintaining a clean work area, reporting any instances of vandalism, client reports and etc.

Rehab Sitter/ Caregiver

Therapeutic Options for Stability - Ann Arbor, MI

August 2019 to April 2020

My responsibilities included but we’re not limited to assisting patient in and out of bathroom, preparing dinner, washing clothes, supervising the patient while doing grooming, give meds, different activities and making sure patient was being monitored for any changes is medical conditions Assembly Line Worker

Yanfeng Automotive Interiors - Highland Park, MI

June 2016 to September 2017

Overnight Stocker

Walmart - Troy, MI

October 2014 to January 2016

Responsible for stocking of apparel department and any other areas needing assistance. Responsible for maintaining a clean work area

Housekeeper at a hotel

Baymont Inn and Suites - Southfield, MI

May 2013 to January 2014

Responsible for cleaning guest rooms in a timely manner while maintaining a clean and organized work cart

Education

Post secondary in Medical Assisting

Auburn University - Auburn, AL

July 2022 to Present

Certified Medical Administrative Assistant in Health Medcerts - Livonia, MI

May 2016 to May 2017

GED in General

Wayne County Community College District - Detroit, MI Skills

• Customer Service (10+ years)

• Problem Resolution (4 years)

• Manufacturing

• Packaging

• Machine Operator

• Assembly

• Data Entry

• Dietary Aide Experience

• Meal Preparation

• Customer service

Certifications and Licenses

Driver's License

Additional Information

SKILLS

Good communication Planning and research skills Self-management Effective leadership and management Teamwork and interpersonal skills Relevant work experience

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